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The Ritz-Carlton, San Juan

Carolina, null Puerto Rico

The Ritz-Carlton, San Juan
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BigWig724
6 years ago
Ritz Carlton San Juan Rocks!!! Family and I stayed here prior to the devastating hurricanes that damaged so much of the beautiful island of Puerto Rico. Service was impeccable. Staff was friendly and helpful. Amenities were extraordinary. Definitely a place to revisit to be pampered and treated like royalty. After major renovations I believe this hotel is set to reopen in October 2018. We returned to Puerto Rico for vacation in July 2018 and they were still working on this property so we had to stay at a comparable hotel nearby. Can’t wait to return and enjoy ourselves again.

Property Location
With a stay at The Ritz-Carlton, San Juan in Carolina (Isla Verde), you'll be steps from Balneario de Carolina and 13 minutes by foot from Carolina Beach. This 5-star resort is 0.4 mi (0.7 km) from Isla Verde Beach and 5.1 mi (8.2 km) from Condado Beach.

Rooms
Make yourself at home in one of the 416 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Wireless Internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer outdoor tennis courts or an outdoor pool. Additional features at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Grab a bite at one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
BigWig724
|1 review
Ritz Carlton San Juan Rocks!!! Family and I stayed here prior to the devastating hurricanes that damaged so much of the beautiful island of Puerto Rico. Service was impeccable. Staff was friendly and helpful. Amenities were extraordinary. Definitely a place to revisit to be pampered and treated like royalty. After major renovations I believe this hotel is set to reopen in October 2018. We returned to Puerto Rico for vacation in July 2018 and they were still working on this property so we had to stay at a comparable hotel nearby. Can’t wait to return and enjoy ourselves again.
ron s
|1 review
Not up to Ritz standards but very nice I've stayed at a handful of Ritz Carlton locations, this location is very beautiful but not up to Ritz standards in my opinion.. Compared to the service Grand Cayman, Aruba and Cancun this place doesn't meet up to their standards, but it is a nice property.
Andi K
|1 review
AMAZING PROPERTY We had a Family Reunion celebrating my father's 88th Birthday. The rooms and service was great and we loved BLT Restaurant. The pool was great but the ocean rocky and not like the Caribbean sea in the US VI
tyleah J
|1 review
WE HAD A GREAT STAY We had a week long stay and because I am a creature comfort person i was satisfied they did not disappoint;we shopped at Tiffany’s little Switzerland And the sales representative where so gracious and kind it was very clean I loved the beach front the guests where pleasent and friendly the choice of activities was pretty decent and our room was comfortable only thing I would do differently is book a balcony WARTER front view. I can’t wait till it’s up and running again. HENRY AND TYLEAH JOSEPH ____
Travelbug474
|1 review
Lovely oasis in San Juan My family of 6 stayed in 2 rooms at this hotel. We found the entire hotel quite lovely, the staff very friendly and the pool and beach areas were gorgeous indeed. Also walking distance to quite a few restaurant options which was great! Can't wait to go back. Our hearts go out to the people of Puerto Rico and we pray for a strong recovery.

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