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Extended Stay-Raleigh/Cary

Cary, North Carolina United States of America

Extended Stay-Raleigh/Cary
3

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584dmitrik
2 years ago
I was charge twice for the same stay, and did not got my money back. I was charge twice for the same stay, and did not got my money back. After contact customer service many times. I still did not got my money back for second charge. I was told on many occasions, someone will contact me in 48 hours to resolve the issue but not ones I got the response. I will not recommend this hotel. If you don't want deal with same issue find the different hotel chain. Thank you.

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
When you stay at Extended Stay-Raleigh/Cary in Cary, you'll be in the business district, within a 10-minute drive of North Carolina State University and North Carolina State Fairgrounds. This hotel is 4.4 mi (7 km) from Lenovo Center and 7.3 mi (11.7 km) from Crabtree Valley Mall.

Rooms
Make yourself at home in one of the 71 air-conditioned rooms featuring kitchens with refrigerators and ovens. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Business, Other Amenities
Featured amenities include laundry facilities and a vending machine. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Gel619
|1 review
Don’t stay We added a day to our vacation and our hotel couldn’t get us in. Not a problem we will stay a day and move. There was a reason this is the only hotel with availability. I wish i had read reviews. The problems we encountered have been the same since May 2023. First the side door wasn’t working and a guest (later found out it was the owner) let us in. The breakfast is just muffins. The kitchen was empty but the worse was dirty panties in the pullout and blood stained mattress. I have worked in hospitality for over 20 years. Tried calling extended stay services they are open m-f 8 to 5 Never have i seen such a horrible hotel. The only thing saving the hotel is the front desk agent who is sweet and amazing. Girl if you are reading this their are better places to work.
Vallerie P
|1 review
Needed cleaning. I stayed at the Extended Stay Raleigh Cary on October 14. The front desk clerk was great! I spoke to her earlier about an early check in and she accommodated me! When I entered the building on the side that would be closest to my room I noticed the filthy hallway and stairs. I entered the room and set my bag down and immediately went to use the bathroom. Yuk. The chalking was nasty and moldy. Needless to say I just washed up. No shower for me. As I went to sit at desk I noticed the chair was disgusting. I had to go back to my car for something and noticed 2 doors propped open with rocks. So unsafe! Finally fell asleep and the AC quit! The next morning I went to let the front desk person know about these things and waited about 10 minutes. No one came to desk. I finally just left. I would not recommend this hotel.
ronsray
|1 review
Place of last resort Beyond worn out. Stained carpets, laminate missing on kitchen drawers, smells musty. The only good point is it was cheap and no bugs seen... I guess if you just wanna sleep it fits the bill. I thought I would give it a try, but won't again.
Haraldur H
|1 review
Stay away After a long flight from Europe we had decided to stay one night before driving south. We arrived late and did not get the room we ordered with two queen beds. As it was late we decided to have one on the sofa bed. When we had the sofa bed out we saw the sheets had not been changed. We took them off but what we saw then made up our mind and we left without refund. Filthy place.
584dmitrik
|1 review
I was charge twice for the same stay, and did not got my money back. I was charge twice for the same stay, and did not got my money back. After contact customer service many times. I still did not got my money back for second charge. I was told on many occasions, someone will contact me in 48 hours to resolve the issue but not ones I got the response. I will not recommend this hotel. If you don't want deal with same issue find the different hotel chain. Thank you.

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