Holiday Inn Hotel & Suites Raleigh / Cary by IHG

Cary, North Carolina United States of America

Holiday Inn Hotel & Suites Raleigh / Cary by IHG
4.5
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Adam W
1 year ago
First timer I had a really great experience. Staff was really helpful. Especially since it was my first time in North Carolina. They took real good care of me to make my stay very special. Especially Jamal Bird, Danielle the receptionist, and Ms Denise. I’ll never forget them, they were awesome.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
When you stay at Holiday Inn Hotel & Suites Raleigh / Cary by IHG in Cary, you'll be in the business district, within a 10-minute drive of North Carolina State University and North Carolina State Fairgrounds. This hotel is 4.6 mi (7.4 km) from Lenovo Center and 9.1 mi (14.7 km) from Crabtree Valley Mall.

Rooms
Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with Egyptian cotton sheets, and all rooms are furnished with sofa beds. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

Amenities
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.

Dining
Grab a bite to eat at Cafe Sage, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cary? This hotel has 1200 square feet (108 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Michelle G
|1 review
DO NOT STAY If I could leave a zero I would!!! DIRTY rooms -we had to have housekeeping come change the dirty sheets who told us of how this location was very close to being shut down because of there scores. Against our better judgement, we decided to stay because we booked the hotel to be close to a concert for our anniversary. Upon returning that night, we had no AC!! It was 97 degrees that day. When asking to rectify the situation, the general manager told us to go to bed in the hot room or drive( after we had been drinking-obviously why we got the room so we could enjoy our time and be responsible ) We had to have someone drive over an hour to come pick us up. Our anniversary was ruined to say the least!! Frank, the general manager told me that there is no one above him and is by far the rudest person I have ever dealt with!!! IF we would have drove after drinking and killed someone, I hope the Holiday Inn recognizes that they would have been held accountable. TERRIBLE CONSIDERING WE WERE A MEMBER AND ONLY STAYED AT HOLIDAY INNS.
P G
|1 review
Not a safe hotel. I checked into this hotel 3 Sundays ago. I parked in front of camera on the side of building. Went up to the room, came back down and went to Walmart. Went back to room and was there about an hour. About 5:30 or so I was going to get some dinner. Someone had tried to break in my driver's side and passenger's front windows were cracked. My back passenger's window was busted and someone had opened my center console and glove box. I didn't want to have my vehicle parked there overnight so I talked to front desk person who said she would see about getting me a credit for the room since I didn't stay. I have called 5 times, leaving messages with person who answered the phone each time and last time was this Monday I left a voice mail on managers phone. Still no reply. I have an office in Cary since 2015 and have stayed at this hotel over 100 times. Yet they don't think I'm important enough to return my calls. Not a good way to run a business.
J N
|1 review
Cringe employees Two young guys from kitchen left lingering smells of marijuana in the lobby at 6am. One slept at the dining room table. The other was anything but friendly. Front desk lady was very apologetic, though I could tell she was embarrassed to be associated with colleagues of that sort. She told us to help ourselves to free breakfast. Property was otherwise decent. Clean rooms. Water in shower got ridiculously hot which was my favorite thing about this place. Potential to be 5 stars is there but kitchen staff left a lasting, BAD impression.
Adam W
|1 review
First timer I had a really great experience. Staff was really helpful. Especially since it was my first time in North Carolina. They took real good care of me to make my stay very special. Especially Jamal Bird, Danielle the receptionist, and Ms Denise. I’ll never forget them, they were awesome.
LauraM6250
|1 review
Clean but needs updating Hotel was clean, but needs updating. I tried to grab coffee from the station in the lobby, but there wasn’t any. Also, there wasn’t any caffeinated coffee in the room for the Keurig. The front desk attendant was grouchy and seemed to hate dealing with guests. The first night, our sleep was disrupted by loud metal banging and screeching that lasted 15-20 minutes at 2AM. I don’t think we will stay at this location again.

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