Wingate by Wyndham Chantilly / Dulles Airport

Clean rooms, great staff Property is well kept and clean. Rooms are spacious, beds are very comfy. Staff is very nice, and management looked out for me when I informed them I had accidently left some property in my room.

Great Hotel for a Stopover We stopped there on the way to Raleigh and it was an adequate hotel with a pool. I would go again. There are plenty of restaurants around.

Do not stay here DO NOT STAY HERE! I'm posting the email I sent to the manager who was unavailable for direct communication. My stay was Sat - Tues AM. I flew in to meet Family for my Dads burial @ Arlington National Cemetary. 7/13/24 - 7/16/24 If you are physically disabled MY advice is don't stay here! Dear Mr Tran Wingate Dulles Hotel Manager I want to make you aware of the major issues I encountered with my room this past weekend. Firstly, the issues were never completely addressed and this room, 413, still has problems that, in my opinion, created problems for me and will continue to be an issue for anyone else that is a physically disabled person. My daughter booked the room for us to attend my Dad's funeral at Arlington National Cemetary. She flew in with my granddaughter from NC and I flew in from TN. They stayed in a nearby room, 412. The issues were reported several times over the weekend. 1. There were workman working in my room when my daughter checked in, after 2pm. My daughter reported this. She was assured the room issues would be addressed by my arrival time of after 5:30. She was offered to move my handicap room to another floor but we wanted to stay close to accommodate our short visit. 2. When I arrived after 5:30 my daughter checked me in, took me to room 413 and found the following issues: a. Nothing was plugged in. b. Phone didn't work. c. Alarm didn't work d. Blinds were down but don't operate. e. Toilet doest flush properly, lots of wasted water. Problems were reported immediately, as well as an issue with room 412 refrigerator not cooling. My daughter needed her fridge / freezer to freeze cooler ice packs and keep infant food cool. The front desk clerk did not show concern but said it was reported. My daughter went through my room, plugging in everything and noted the phone, alarm and shade were not working. Then, we went to the pool where we noticed the hot tub wasnt working. My daughter specifically booked our rooms at your hotel for the hot tub / handicap accessible pool amenity. The wet pool deck is a serious slip hazard. We witnessed several children slipping and falling while walking normally. Again, not very accommodating for my physical issues accommodated by walking with crutches. But, we managed getting me to the pool safely by my daughter pulling in a long hallway rug onto the pool deck. After spending the evening at the pool we again reported the issues with my room and my daughter's fridge / freezer. A non-native speaking maintence man arrived to our rooms but didn't fix anything. We went to breakfast on Sunday and again reported the room issues. Since my daughters fridge / freezer was inoperable she asked if she could use the kitchen fridge for her cooler ice packs which were melted from the prior days travel. We went out for the day, Sunday. When we returned we checked on the remaining repair issues again and found they hadn't been addressed. I stayed in my room, my daughter and granddaughter went to the pool. Normally I would have enjoyed playing in the water with my granddaughter, but, I wasn't comfortable with the slippery pool deck issue and didn't want my daughter to be burdened with the trouble of moving the hall rug. When she returned from the pool maintence came, gave her a new fridge, and replaced my alarm. The phone issue in room 413 couldn't be repaired and is still inoperable. The shade is broken and the toilet has to be flushed holding the handle which wastes water. Your hotel obviously has lots of ongoing maintence issues that need addressing. Renting out handicap rooms that are in repair, or not having them checked thoroughly before guests arrive is, in my opinion, a serious management issue. Rooms1.0 Service1.0 Location5.0 Room: Handicap Room was under repair but rented out inspite of not being totally "repaired" OR checked by maintence or housekeeping to verify the room status. Many things not ready or fixed or put in place. Safety: Pool deck is very slippery. Stairs into pool very slippery. Elevator is located near pool and tile floor gets very wet and is slippery. Amenities not safe for physically disabled and staff not responsive to concerns.

Terrible visit When given keys, they didn't work. Had to go back downstairs to get new ones. The hallways are hot and stifling. Door lock missing screw so lock didn't work right. TV is so small. Had problems with shower. Hard to turn on. Water would turn off while in shower. Four person room with only 3 towels. Won't stay again.

Great 7 day vacation We were extremely satisfied with the cleanliness and service. They may have not had the best selection of breakfast items but it was clean. They quickly cleaned the table's after each guest and kept the food area clean.