Hilton Garden Inn Charlotte North

Charlotte, North Carolina United States of America

Hilton Garden Inn Charlotte North
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Melissa T
1 year ago
Group stay for a destination wedding! My daughter got married at The Secret Garden & Estate this past weekend and our family took 47 room nights at the Hilton Garden Inn. The staff could not be any more accommodating. We had a mini family reunion each night in the lobby, the made-to-order breakfast was fantastic, the convenience to the CLT airport was perfect. Ms. Vee found an entire box of tissues to take to the ceremony and when I asked Deborah (at the front desk) for a little tinfoil to wrap the bouquet, she promptly took it back to the kitchen and I was amazed at how well she personally prepared it for our trip home. Other than it being time for a facelift to the rooms, the customer service more than makes up for it. I think this is the perfect place to overnight and we will definitely be back! Special thanks to Kristen Wright for helping me set up and manage the room block.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
Located in Charlotte (North Lake), Hilton Garden Inn Charlotte North is within a 15-minute drive of University of North Carolina at Charlotte and Spectrum Center. This hotel is 9.3 mi (14.9 km) from Concord Mills and 9.7 mi (15.6 km) from Bank of America Stadium.

Rooms
Make yourself at home in one of the 112 guestrooms featuring refrigerators and microwaves. 36-inch LCD televisions with digital programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.

Dining
Enjoy a satisfying meal at The Great American Grill serving guests of Hilton Garden Inn Charlotte North. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Melissa T
|1 review
Group stay for a destination wedding! My daughter got married at The Secret Garden & Estate this past weekend and our family took 47 room nights at the Hilton Garden Inn. The staff could not be any more accommodating. We had a mini family reunion each night in the lobby, the made-to-order breakfast was fantastic, the convenience to the CLT airport was perfect. Ms. Vee found an entire box of tissues to take to the ceremony and when I asked Deborah (at the front desk) for a little tinfoil to wrap the bouquet, she promptly took it back to the kitchen and I was amazed at how well she personally prepared it for our trip home. Other than it being time for a facelift to the rooms, the customer service more than makes up for it. I think this is the perfect place to overnight and we will definitely be back! Special thanks to Kristen Wright for helping me set up and manage the room block.
barbaral251
|1 review
Don't believe the Hilton Garden Inn Promise as pictured with this article. Made a reservation about a month ago for a handicap accessible room. Pictures online showed rooms with showers. Upon arrival - after driving over 8 hours - not only was there no handicap room available, but ALL available rooms had showers with tubs. My husband cannot lift his leg unassisted and taking a shower is treacherous at best. Any who puts toilets so close to the floor? The carpeting is badly worn, and this looks nothing like other Hilton Garden Inns that we've stayed in. WILL NOT ever return here. The desk person, upon my request, did call a neighboring Hilton property, but they did not have any rooms with showers (not shower/tub combination). We're only here for one night, so it is not worth getting things fixed. It would appear that no one is paying attention to what is/isn't working in the room. Not sure if my captions came through, but the light bulb on its side is in the bedroom. The other "missing" lightbulb is in the living area (suite). And there is no water in the refrigerator. And in case this review will get someone's attention, it's room 316. Great to be a Hilton Honors member.
SubtleSandy
|1 review
Disappointed I was in room 311. Internet was non existent 90% of time. I couldn’t stream/cast the Thursday NFL game. Housekeeping was by request (before noon). I requested and they did not show. They showed 2nd time I requested but I don’t feel I should have to ask twice. Slight smell when you first walked in but wasn’t feeling obvious throughout the room.
leelapoole31
|1 review
Reservation from hell! Was caught in bad weather and was delayed getting to hotel! They told me even if I had called them prior to arrival they wouldn’t be able to help me. So I was charged for a day I wasn’t even there! Manager was unprofessional and not considerate to situation at all!! Don’t stay at this location ever!!
4blondiesmom
|1 review
We felt like family What an absolutely incredible team! HGI Charlotte north was my home for three days while utilizing the banquet space to conduct business meetings, this staff went above and beyond at every turn to assist my small business and the many personal challenges that I was experiencing with technology and logistics! We left feeling a part of the family ! Way to go Tom and Joe!❤️

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