Homewood Suites by Hilton Buffalo Airport

Buffalo, New York United States of America

Homewood Suites by Hilton Buffalo Airport
4.5
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Availability
PhillyTravel75
1 year ago
Professional Staff with a Commitment to Serving Guests The staff on Friday, Saturday, and Sunday worked a miracle. I was incredibly concerned that the stay would be ruined when I heard the pool was closed. I knew the kids would be devastated. But the staff did not disappoint and made sure the pool was back open in no time. The kids had a great time. Really appreciated how the staff followed every note in the reservation to a "T". Well done!

Amenities

Pool - Indoor
Spa
Center- Fitness
Airport Shuttle - Free
Parking - Free
Internet - Wi-Fi - Free

Property Location
When you stay at Homewood Suites by Hilton Buffalo Airport in Buffalo, you'll be near the airport, within a 5-minute drive of Walden Galleria Mall and Holiday Twin Rinks. This hotel is 2.3 mi (3.7 km) from Diamond Hawk Golf Course and 2.6 mi (4.2 km) from Pole Position Raceway.

Rooms
Make yourself at home in one of the 77 guestrooms, featuring kitchens with refrigerators and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.

Amenities
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.

Dining
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is complimentary (available 24 hours).

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
650jeannem
|1 review
Not up to Hilton standards Rooms were nice, clean and spacious. Everything else seemed to be run as if there's a very limited budget and/or with little management oversight ... front desk was rarely manned and we couldn't call because the room phone jack hung from the wall out of order so we'd wait 5-10 minutes for someone, when we did interface with someone it was as if you were interrupting, only greeted as a Hilton honors member via text, there's 1 maintenance person only available Sun-Thurs so you are stuck if you have issues on Friday or Saturday as we did (broken thermostat in 90 degree weather, clogged public toilet that sat for days), limited breakfast items (no bagels/english muffins after day 1 of our stay) and workers needed prompting to replenish items, elliptical needed service, no spare TP given in the room so you had to seek it out when you ran out, etc. We always stay at Hilton properties and this one is just not up to Hilton standards. Oh, and I did complete a Hilton survey since I didn't want to complain "publicly" but I have not received a response so here I am.
C1ndyc_123
|1 review
Awful experience! We changed our checkin date from the 10th to the 12th because of Hurricane Beryl in Houston. Hotels.com confirmed. When our flight was delayed on the 12th I called the Hotel to say we would arrive after midnight. I was informed our reservation was cancelled on the 11th, and they were full, had no rooms, and then deskclerk hung up!!!! We got in at 1:30am with no hotel. My husband is 81 years old…. AARP should boycott you.
paul-delaware
|1 review
Clean, comfortable and efficient stay Our family of three spent a night here before returning home to Delaware after visiting family in Western New York and touring Toronto. As a Diamond member, I was upgraded to a two-bedroom suite, which was very spacious and comfortable. The hotel was clean - smelled like new carpet throughout and the staff was nice. Would give this five stars with a few details - more shampoo in one of our bathrooms and orange juice at breakfast - but we’d definitely stay again.
lilya829
|1 review
Worst experience ever I had a reservation and call them the night before to let them know I will be arriving after 1:00am due to my flight being delayed, when I arrived they told me they cancel my reservation and charge me for non show, I had to take an uber an sleep at the airport. Please be aware! This never happened to me before at any Hilton or any other Hotel. They have no idea of what customer service is.
PhillyTravel75
|1 review
Professional Staff with a Commitment to Serving Guests The staff on Friday, Saturday, and Sunday worked a miracle. I was incredibly concerned that the stay would be ruined when I heard the pool was closed. I knew the kids would be devastated. But the staff did not disappoint and made sure the pool was back open in no time. The kids had a great time. Really appreciated how the staff followed every note in the reservation to a "T". Well done!

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