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Holiday Inn Express Chicago - Magnificent Mile by IHG

Chicago, Illinois United States of America

Holiday Inn Express Chicago - Magnificent Mile by IHG
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NORman0762
5 years ago
Great location, GREAT staff This hotel is right in them middle of everything and close to what ever you need. The hotel is clean and the room are nice, clean and yes, the rooms are small. However, you don't go to Chicago to hang out in your room! The staff was great ...we were greeted (Good Morning!) in the morning by a the guys who ran the breakfast, which was very good and had a good assortment. The front desk was very nice and the gentleman at the door gave us directions with a smile and the housekeeper took the time to ask us about our day and how things were going!. There are restaurants, the Mag mile,parking (book online, in\out parking, ahead of time) etc. etc etc. close by. We will definitely be back. I always stay at a Holiday Inn because they are predictably good and this was no different. - I will put in one con the heating/cooling is a little noisy so we heated the room during the day and turned the heating system off at night.

Amenities

Center- Fitness
Internet - Wi-Fi - Free

Property Location
Holiday Inn Express Chicago - Magnificent Mile by IHG is centrally located in Chicago, a 3-minute walk from Michigan Avenue and 10 minutes by foot from Chicago Riverwalk. This hotel is 0.8 mi (1.3 km) from Millennium Park and 1.5 mi (2.4 km) from Willis Tower.

Rooms
Stay in one of 175 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a vending machine and bicycle tour information.

Dining
A complimentary buffet breakfast is included.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
thomase518
|1 review
Horrible Experience Arrived to the Holiday Inn Magnificent Mile to doors chained shut! No note no number to call, NOTHING!!! The IHG 1-800 was NO help we were left to figure it out on our own. This was not a isolated incident as another couple arrived about 5 minutes after we did.
sarahculhane02
|1 review
Great location, small rooms, good breakfast Hotel is in a great location, very central to many of Chicago's attractions. Room was comfortable but very small, only room for two beds, no desk or anywhere to sit. Beds were very comfortable and room was clean. Breakfasts were good but seating is limited. Found the staff on the desk to be very indifferent. Our room wasn't ready on check in (we were early) and we were told we'd be called when it was but no one rang and acted like they never had intended to when we went back about 3 hours later. Also had issues with the door lock and had to get our keys replaced at least 7 times and each time were made to feel like it was our fault the keys didn't work.
NORman0762
|1 review
Great location, GREAT staff This hotel is right in them middle of everything and close to what ever you need. The hotel is clean and the room are nice, clean and yes, the rooms are small. However, you don't go to Chicago to hang out in your room! The staff was great ...we were greeted (Good Morning!) in the morning by a the guys who ran the breakfast, which was very good and had a good assortment. The front desk was very nice and the gentleman at the door gave us directions with a smile and the housekeeper took the time to ask us about our day and how things were going!. There are restaurants, the Mag mile,parking (book online, in\out parking, ahead of time) etc. etc etc. close by. We will definitely be back. I always stay at a Holiday Inn because they are predictably good and this was no different. - I will put in one con the heating/cooling is a little noisy so we heated the room during the day and turned the heating system off at night.
814willg
|1 review
Bad Service Just checked in for two night. Room is really small. No place to place luggage. As platinum member I can get room upgrades in most hotels. Girl on reception didn’t even check if anything available. Not service I expect of IHG.
worldtrotter26
|1 review
Small room, but good service This is a small but good hotel in magnificent mile. The location is perfect! You can walk to all major attractions from this hotel. It’s closely located to the subway station, too. They had a good breakfast and changed some of the menu items from day to day, aside from eggs, fruits, and breads. Customer service is good. Kudos to the cleaning staff for keeping the room clean and tidy. IT support is also the best and immediately responded to internet problems. WIFI is fast. Room size was not an issue for us, as the bed was comfortable and soft.

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