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Springhill Suites by Marriott Chicago Downtown/ River North

Chicago, Illinois United States of America

Springhill Suites by Marriott Chicago Downtown/ River North
4.5

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envy28
3 years ago
Good choice Lovely location, little hard to unload luggage as only 1car at a time can fit in the pull-off area. Check in was quick and professional. The room was spacious and comfy. There was no side table on one side of the bed which made it hard to have your phone or glasses nearby. Instead I had to place them on the floor. We had a king room with a sofa bed and there was only one hook for your towel in the bathroom. Who designed this ? What if we had 3 people in the room ? As it was my hubby hung his towel on the back of the desk chair. Breakfast was delicious. No ice machine, so you had to go down to the lobby and get a small bag of ice from the freezer. Parking was convenient albeit expensive, but that’s in any major city. Asked the greeter for Chicago pizza recommendation and we found one across the street and another one approximately 3 blocks away. We enjoyed our visit to Chicago and I recommend this hotel.

Property Location
A stay at Springhill Suites by Marriott Chicago Downtown/ River North places you in the heart of Chicago, steps from House of Blues Chicago and State Street. This hotel is 0.2 mi (0.3 km) from Chicago Riverwalk and 0.4 mi (0.6 km) from Chicago Theatre.

Rooms
Make yourself at home in one of the 253 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Amenities
Make use of convenient amenities such as concierge services, gift shops/newsstands, and a fireplace in the lobby.

Dining
Grab a bite from the snack bar/deli serving guests of Springhill Suites by Marriott Chicago Downtown/ River North. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel features 1358 square feet (126 square meters) of event facilities. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
envy28
|1 review
Good choice Lovely location, little hard to unload luggage as only 1car at a time can fit in the pull-off area. Check in was quick and professional. The room was spacious and comfy. There was no side table on one side of the bed which made it hard to have your phone or glasses nearby. Instead I had to place them on the floor. We had a king room with a sofa bed and there was only one hook for your towel in the bathroom. Who designed this ? What if we had 3 people in the room ? As it was my hubby hung his towel on the back of the desk chair. Breakfast was delicious. No ice machine, so you had to go down to the lobby and get a small bag of ice from the freezer. Parking was convenient albeit expensive, but that’s in any major city. Asked the greeter for Chicago pizza recommendation and we found one across the street and another one approximately 3 blocks away. We enjoyed our visit to Chicago and I recommend this hotel.
RosanaWA
|1 review
bad, a joke. using the excuse of Covid 19 alleging that is a Marriot policy... they will not clean the room unless you stay a minimum of 6 nights, WHAT!!!???? I had to remove the trash, get clean towels everyday. I go to a vacation and I am the one doing the cleaning? I paid top dollar 800 plus dollars for 3 nights is not cheap. They came up with a story about Marriott no wanting their employees to enter the rooms for their protection, that was nowhere to be seen, during my online reservation. I spoke to a couple of maintenance employees who told me the real reason is they are short of staff cause Marriott doesn't want to hire more people to save money. I want my money back or I will send them the bill for my cleaning services. Do not stay in a Marriott they are crooks.
Dewitt2021
|1 review
Poor management of non Tesla charging options in parking garage. 18 Tesla charging stations, only 6 non Tesla stations. Vehicles that manage to get one of the 6 only stations are never moved resulting in our weekend stay not being able to recharge. Be aware that if you are a non Tesla EV you may not be able to recharge at this property!
mamioftwo_12
|1 review
Great location Great hotel for the location. You can pretty much walk to most attractions. The room was ok. Bed was comfortable but the pullout couch needs to be updated. It was soooo dusty too. Decent breakfast your standard eggs, muffins, sausage and cereal. The water tasted awful bring your own water. The door had a pretty big gap between the floor. The bathroom door was hard to close too. The staff was friendly. We found a different parting with park whiz and paid a fraction of what it would have cost to use the hotel parking.
45tejask
|1 review
Great location but be wary of bed bugs Bed bugs! I booked two rooms on the 18th floor when I stayed at this hotel during the Memorial Day weekend. The staff and the location are fantastic. However, we found bed bugs on the last night of our stay. This was obviously really concerning and my family had to go through a lot of trouble to make sure we did not bring the bugs home with us. For the amount of $$$ I spent at this hotel, I was hoping for a better experience. I was hoping that I receive some type of compensation for my trouble and poor experience but there was nothing the Marriott management could do on this front. Except the bugs and the rashes, this is a great hotel.

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