Chicago South Loop Hotel

Chicago, Illinois United States of America

Chicago South Loop Hotel
4
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N416PQdanielt
277 days ago
Very kind and understanding staff I had the pleasure of staying at this hotel recently, and I feel compelled to share my wonderful experience, particularly highlighting the outstanding service provided by a front desk staff member who truly made our stay memorable. Upon a last-minute arrival, due to an unexpected cancellation at another hotel, we were understandably stressed and unsure. However, the moment we approached the front desk, we were greeted by an exceptionally kind gentleman with dreadlocks, whose warm welcome instantly alleviated our concerns. His professionalism, combined with genuine care and efficiency, was nothing short of remarkable. This gentleman went above and beyond to ensure our accommodations were not only swiftly arranged but also that they met all our needs. He was attentive, answering all our questions with patience and a smile that was both comforting and reassuring. It's rare to encounter someone so dedicated to guest satisfaction and adept at turning a potentially frustrating experience into a delightful stay.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Chicago South Loop Hotel in Chicago (Bronzeville), you'll be steps from State Street and 11 minutes by foot from McCormick Place. This hotel is 2.6 mi (4.2 km) from Millennium Park and 2.9 mi (4.7 km) from Michigan Avenue.

Rooms
Make yourself at home in one of the 232 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a hair salon, wedding services, and a vending machine.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe. Cooked-to-order breakfasts are served on weekends from 7:30 AM to 1:00 PM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Chicago? This hotel has 2497 square feet (232 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
jska669
|1 review
Listed pros and cons of our stay you decide Chicago south loop positives Close to bus stop and L train Free parking Comfortable beds Large bathtub Price? See below Cons Outdated hotel we were locked out of room x2- 2 separate set of keys still would not allow us in Maintenance no clue how to get us into our room when it was a battery issue moved to a different room which floor was stained and the fire alarm was ripped out of the wall Elevators frequently not functioning which I don’t mind to take the stairs but after being locked out of room and having to carry luggage up 3 flights of stairs and with above issues if we were not leaving the next morning I would have just left to begin with Breakfast was bagels and juice Price was $250 which Green Bay vs packers game weekend so compared to downtown hotels price was a better deal but after dealing with these above issues would have been better paying more- Overall my recommendation don’t stay here and deal with the issues we had too:
I4008IObilala
|1 review
Check the photos, it's gross! My work booked this place last minute and it was so bad I spent my own money to get the hell out of there. They first got my room wrong. When I got my actual room the carpets and curtains were heavily stained. All the rooms smelled dusty. Terrible Wi-Fi so I couldn’t work. Lamp was broken and the smoke detector was missing like it was ripped out. Also so empty, literally no amenities. Tv didn’t even work either. I’m not that picky but it would be nice to stay in a place that’s clean. Front desk said I could get a refund, but when booking.com reached out for it the hotel declined the refund. Do not stay here!
E1528YVshannont
|1 review
Cannot recommend Three night stay. Checked in late on a Thursday night. Reserved a single king room. Was given a two bed room that smelled like it had been smoked in. TV in room didn't work at all. Moved us into a king bed room after complaining. Overall pretty shabby. Dresser drawers were off track and super wonky. Unusable. Loud bathroom fan ran constantly no way to turn it off. Window AC unit also very loud but it did work. TV in king room worked but internet was hopeless which is only way to watch TV. Ended up using phones as hotspot way faster than the hotel wi-fi. Elevators out of service had to use freight elevator as only working unit for a day. Fitness room machines super antiquated and not working. Parking lot doors (separate from main entrance) were not to secure at all--if you are looking for a secure hotel this is not it. Water pressure in shower was wildly variable from OK to hardly any and no ice available on the 5th floor. On plus side, bed was very comfortable and good to sleep in. So, if all you are looking for is a decent bed and nothing else, may be the hotel for you.
N416PQdanielt
|1 review
Very kind and understanding staff I had the pleasure of staying at this hotel recently, and I feel compelled to share my wonderful experience, particularly highlighting the outstanding service provided by a front desk staff member who truly made our stay memorable. Upon a last-minute arrival, due to an unexpected cancellation at another hotel, we were understandably stressed and unsure. However, the moment we approached the front desk, we were greeted by an exceptionally kind gentleman with dreadlocks, whose warm welcome instantly alleviated our concerns. His professionalism, combined with genuine care and efficiency, was nothing short of remarkable. This gentleman went above and beyond to ensure our accommodations were not only swiftly arranged but also that they met all our needs. He was attentive, answering all our questions with patience and a smile that was both comforting and reassuring. It's rare to encounter someone so dedicated to guest satisfaction and adept at turning a potentially frustrating experience into a delightful stay.
287cellam
|1 review
Not clean The room was damp from humidity: the air, the bed, blankets, sheets, the carpet. We were so exhausted the only thing I wanted to do was lie down. When I brought it to the person at the front desk the response was "awe I'm sorry." Overall, the place was not clean. The best part was the convenience with how close it was to downtown but I'd happily drive further or pay more to know I'll be in a clean, nice place. They had a wonderfully deep bathtub which would've been divine. But everything had signs of neglect: from there being what looks like mold in the faucet, the stains on the ironing board, the fridge leaked water all over the things we put in there, and there was moisture on the air conditioning. Yeah...absolutely not.

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