The Godfrey Hotel Chicago

10s across the board The Godfrey hotel was an excellent choice. The staff was amazing and responsive, spacious rooms that were clean, rooftop was really nice. During checkout, Clint, Valeria, and Hugo were phenomenal in their customer service! Clint was accommodating and extremely helpful with what my group needed. 10/10!

Awesome relatively affordable hotel with a luxury feel LAUREN and SIMONA ROCK!!!! By far one of my favorite hotels in Downtown Chicago. I frequent this hotel often for business and they are always accommodating each visit. PROS: The hotel is conveniently located in downtown. Near all the shops and stores you'd need for a week long stay. The hotel also includes a gym which is a plus. Great aesthetics and above average rooms. Room contains a refrigerator. The view is awesome. CONS: A little pricey during peak times. No microwave or heating options on-site for food. A little noisy depending on where your room is.

Beautiful hotel with a amazing view of the city Beautiful hotel. Easy check in. Room was beautiful and clean. Very comfortable bed. Great rooftop lounge. Will definitely be going back.

Above and BEYOND Brandi and Lauren were Amazing!! They both went above and beyond to help me locate my cellular device. Helping me to login from one of the business computers to locate the location of the missing device and also actually tracking it down and finding it and providing to me in hand. You don’t always get that type of personalized customer service and I am greatly appreciative. Please let the ladies know their services are not unnoticed and what they did for me was greatly appreciated!!! I’ll definitely be back solely because of them‼️

Horrible Service We booked the hotel for our Anniversary trip , it was nothing but disappointment. First night we got there it was a little chilly so we called the front desk and asked for extra blankets the response was that they didn’t have any left . The next day on the way back from our outing we stopped by the front the desk and asked for blankets and this was early afternoon. We were told that it was going to be sent to the room - an hour later we called the front desk and asked again same response , another hour passed we called again and asked AGAIN it was absolutely ridiculous and then they showed up with a sheet not a blanket . The next day we decided to go enjoy the rooftop since we are in the hotel and we see a lot people coming for it - my husband and I decided to go and have a drink and appetizer. The hostess was rude and sat on a corner table telling us that they are all book mind you this is Sunday .we decided to leave and go to another roof top . We couldn’t even enjoy the hotel amenities because the staff didn’t care about the hotel guests. They literally ruined our stay and were very nonchalant about the client service , some of them seem to be in the wrong industry. This will be the last time we will stay in this place , save yourself time and money and look for another location