Horrible customer service It was aweful, I booked a 2 week stay in a suite. The booking cost 4200.00 paying that much I thought they would of at least been kind to me. First night I was there. I had no towels , I asked for towels. Lady was rude and told me there is no room service and to come get it myself. When I went to the office she tossed the bag at me. I went to my room opened the bag and one of the towels had blood on it. That night I went to go get snacks with my brother. They stopped him asking what room he was in , then the person said never mind rolled her eyes. Next morning room service came by I said not right now, when they said they had no room service. They came back and hour later with 4 women. They told me to get out. I said why? They told me I had the suite only for 2 nights. I responded with a no, I am booked for 2 weeks. They said no your not , you were supposed to check out at 11 am so get the hell out. Manager called me telling me I didn't have a two week stay, he pauses and realized I did book a two week stay and already paid for. He apologized and I told him I am no longer staying anyway, and I'll be at the front desk soon. I've been treated unfairly. No one helped me clean the room. One of my beds had no blankets, no sheets. I had to go buy my own. The pool had a tampon floating in it. Very gross. I turned my keys in got my money back and walked out. I will never stay here again.

Average hotel suite but showing it's age Stay 1 week for business in times of Covid. Okay place to stay, but definitely overpriced given with limited services due to Covid. Breakfast was not great with bagged unhealthy prepackaged breakfast bar and muffin, small water bottle, a small orange. No happy hour snacks. Gym was small. Room looked aged. Given the high price, this is not a great choice.

Great place to stay! The Residence Inn is a great place to stay whether for business or pleasure. You have the separate bedroom from a living room and you have a kitchen. The staff is amazing Marissa and Jeni have always gone above and beyond in their service to me. The breakfast is ok it’s always the same and the eggs are never that great. But it’s included with the price. The Monday,Tuesday and Wednesday night mix is ok nothing great probably the best thing is free beer and wine. Enjoy!

Nice rooms, good service, noisy A/C We stopped for one night on the way north, and planned to stop for a night on the way back. A fairly pleasant experience, with good, friendly service, but every room had its A/C unit in a closet and the noise was loud enough, especially every time it kicked in, to be annoying during the daytime, and made it difficult to fall asleep. We decided not to stop here on the way back home because of the noise.

Great rooms great staff! Great clean rooms. Great very friendly staff always asking how your day was. I really like the Monday and Tuesday appetizer/wine/beer and food nights. However their breakfast is the same everyday. With a few meat and fruit changes. I would like some different protein options. However I have a Marriott point account and earn points for each stay. So fair balance. Great place to stay, plenty of room especially if you are staying for an extended amount of time. Enjoy!!