Country Inn & Suites by Radisson, Cottage Grove, MN

3 night stay Hotel needs some updating. Stayed in king suite for 3 nights. Nice to have 2 separate rooms, but no vent for air conditioning in living room area. No fan or vent in bath room. Front desk staff very friendly and good choices for breakfast. Housekeeping staff VERY noisy in the hallway. Also lots of traffic noise.

Convenient Location--Clean Rooms! Stayed here in May 2024 with family. The hotel looked well maintained on the outside with a front porch table. The lobby was clean and there were cookies out on the front desk counter. The person who greeted us was efficient, and pleasant. We had a king room, with plenty of space for hanging clothing, and working at the desk. The heater/ac unit worked very well for our temperature needs and the lighting & tv were great! Bathrooms were clean and all drains & faucets working well. The breafkast was adequate for our needs and the service in the breakfast area is very pleasant. We stayed two nights and did not experience any issues with our stay. I would consider this hotel again when in the area. Thank you for a great first time experience!

Horrible experience I am very disappointed that this hotel has turned into what it has. This use to be such a nice hotel and the only nice one in Cottage Grove. When we showed up and checked into our room around 4:15pm. we could barely get the door open. After fighting with the door for ever. I went and started the shower and came back after maybe 2 min to the tub half full of water and not draining at all, not to mention the toilet would clog every single time we use the bathroom. I called down to the front desk and they offered us to switch rooms or have maintenance come up and fix it. I declined both because we had obligations at 5pm so I did not have time to switch rooms or have maintenance come and fix the shower. My first thought was they should have had that fixed before renting out the room. So i told the front desk that I did not have time for any of that and i didnt even get an apology or anything. We then returned to our hotel around midnight and were to exhausted to even deal with switching rooms or anything. The next morning I got a call from work stating they needed me to stay another night in town because of a meeting we were having in the office. So about 10:30 we had two different housekeepers bang on our door asking if we were checking out we said no we have decided to stay another night, the one house keeper was trying to get into our room for some reason but we did not let him in. We called choice and complained about how the room was but we had no other option for another hotel in the area. So we booked it again, choice gave us our reward points back to unfortunately have to use them again for another night. Around 8pm we got back to the hotel we walked to the elevator and one of the housekeepers was walking out of the elevator with his phone held up to his check with the video camera on, we asked this housekeeper if we could get some bowls and he said no speak english. So we asked the guy at the front desk. We then went up to our room and got settled in but could here someone outside our door. I was looking out the peep whole and watched the older man walk by our room literally 20 times within a 10 min period. Almost like he was just walking up and down the hall way or something. I will never stay here again. him walking by our room that many times for no reason at all was alarming and creepy to me.

Horrible management The hotel was nice and clean. The manager was a jerk. He blocked our keys from being able to use them to get in the pool because he was ticked off that we used a certificate from a charity auction that had been donated before his time. We got into the pool area anyway, twice, but they wouldn’t give us pool towels. He was also pissed we used the certificate without advanced reservation. Mind you, he never said this directly to us, the coward. But we found out anyway. I will never give them a cent of my money again. Imagine the pettiness of denying access to the pool and hot tub because you were ticked someone used a donated room certificate. Even thought it wasn’t free because it was won on a bid. What a horrible experience.

Well maintained property with great management and many excellent employees. I've stayed in this property for more than 20 years as I have family in the area. It is clean and comfortable with a good breakfast with a variety of food choices. The staff are professional, helpful and friendly.