Travel
Mexico
Quintana Roo
Cozumel
San Miguel de Cozumel

Hotel Playa Azul Cozumel

Cozumel, null Mexico

Hotel Playa Azul Cozumel
4.5
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Property Location
With a stay at Hotel Playa Azul Cozumel in Cozumel (Zona Hotelera Norte), you'll be within a 10-minute drive of Cozumel Maritime Terminal and Playa San Juan. This beach resort is 18 mi (29 km) from Xcaret Eco Theme Park and 22.4 mi (36.1 km) from Playa del Carmen Main Beach.

Rooms
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. Additional features at this resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Dining
Grab a bite at Palma Azul, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Loumgnlz
|1 review
Great option to stay in Cozumel Hotel Playa Azul in Cozumel offers an exceptional experience defined by warm hospitality. The staff is friendly and attentive. From the interactions at the restaurant to the room's cleanliness, you can tell the staff takes pride in making you feel at home. Thank you Monserrat, Guadalupe, Nubia, Francisco, Marina, and Ivan for creating a great experience for us. The hotel is clean and nice with a cozy beachfront, creating a relaxing atmosphere only a cab ride away from downtown Cozumel. The hotel building and facilities are a little bit older, and it sometimes shows even though they command a slightly high price point for the amenities they offer (this is why I am giving it a 4-point rating). However, the hotel staff makes up for it with their wonderful level of service.
kellya739
|1 review
Wonderful little spot north of San Miguel With the exception of grouchy Darwin at the beach bar, every one of the staff here is professional and friendly and helpful. Fantastic room with a view, lovely balcony, excellent food. Shrimp-stuffed a avocado at the beach bar was perfectly prepared and delicious!
shawnaj669
|1 review
Waiting for a response from hotel I’ve emailed four times with no response. I need someone to contact me about a partial refund request from a recent stay. The hvac was broken and the floor had continuous condensation that I had to put towels down for safety. My room wasn’t cleaned, there were no beach towels, the breakfast cereal was past the expiration date, there was no hot water and after a request to refund 2 nights out of my 6 night stay I’ve received no support or response. I still committed to staying 4 nights and there was no support from the hotel to work together on a solution. I don’t know what else to do to receive a response from someone.
D4712QBarleneb
|1 review
FRONT DESK MADE US PAY $45.00 PER DAY IN CASH. TOTAL RIP OFF NO WHERE TO REPORT! We ended up staying at Playa Azul in a suite with separate living room and two queens ocean front suite with a prepaid reservation. The day after check in we were told we were being charged an extra $15.00 per day extra for our son and it had to be paid in CASH before departure. Of course they refused to charge our credit card despite being allowed to pay for incidentals. Upon departure they demanded $45.00 per day. I used to know the owners years ago and can't seem to find the information to contact them They use intimidation to Americans. and said they would call the police I would have let them but we had a two hour trip baCK TO CANCUN!
hersheypi03
|1 review
nope unfortunately more bad than good. secluded with nothing within walking distance. short cab ride to town. hot water hit or miss. one evening completely shut down. woke up on day six with my room filled with flies. came back later to find dead flies everywhere. had to ask to have them cleaned up. came back after dinner and the door to my room was wide open. breakfast was adequate and staff in some areas more attentive than others. pool not heated. i get that its “mexico” but flies, no hot water, a cold pool, the carelessness and apathy of the staff is good enough reason for a no on this hotel.

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