Sonesta ES Suites Dallas Central Expressway

Dallas, Texas United States of America

Sonesta ES Suites Dallas Central Expressway
3.5
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Jazzmen S
1 year ago
Thank you Brad for your wonderful customer service My name is jazzmen Shipp I am writing a review for the front desk worker brad. I had been in Texas for a little over a month and brad has been the nicest and most caring person I ran into. His customer service is outstanding and the love for the kids is much appreciated. He has went over and beyond to meet me and my children needs while we stayed there. I hope you guys hirer more people like brad. Peace and blessings

Amenities

Pool - Outdoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Sonesta ES Suites Dallas Central Expressway in Dallas (North Dallas), you'll be within a 5-minute drive of NorthPark Center and Southern Methodist University. This hotel is 7.1 mi (11.4 km) from Galleria Dallas and 7.9 mi (12.7 km) from American Airlines Center.

Rooms
Make yourself at home in one of the 103 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.

Amenities
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.

Dining
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites Dallas Central Expressway. Meet other guests and eat at the complimentary reception. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Kelly M
|1 review
Not a hotel This a by the week type of property, where people appear to live here fulltime. While the 2 bedroom “suite” was quite large and comfortable it is super janky. It’s a non-service motel and if when you need towels or sheets you have to go trade them in at the front desk. Same deal if you need paper towels, trash bags, TP etc… the kitchen had some items stocked but not a single glass. The ice maker did not work and no other ice is available on the property. Zero cleaning products in the kitchen or dishwasher solution. The beds don’t come with blankets!! When I inquired about the missing blankets I was told they had already given them out and had no more! Never in my life have I stayed at a hotel that didn’t have blankets. Towels… just use sandpaper. While this place served my family in a pinch when power was out all over the city, would never recommend this place unless you are in a desperate weekly rental kinda situation.
BrianMa
|1 review
Got us by Pretty good free parking here. The room is well equipped for a longer stay. Quiet. O.K. selection of shows on tv. Easy to reach downtown. The worst thing about this hotel is the size of the beds. Too small for two people. We managed but it was difficult.
Susan P
|1 review
Very disappointing accommodations. The front desk staff were very professional. However, the cleanliness of our room was extremely poor. The cabinets had greasy handprints all over them, the toilet was less than clean, and the sofa, chair, and carpet were extremely soiled. Housekeeping is definitely unsatisfactory to say the least. The bed was comfortable, but there was no comforter, only a set of sheets and a textured sheet on top of that which resembled a duvet without a comforter inside. The sofa bed had no linens, blanket, or pillows. The walls were so thin that we could hear conversations from the other rooms. Unfortunately, our room was facing the expressway, so the road noise was EXCESSIVE. To top it all off, whenever we walked to or from our room we were met with the overwhelming stench of marijuana smoke. I was really hopeful for a nice stay, but I was completely disappointed. I will not stay here again.
G T
|1 review
Beware! The staff is very nice and welcoming, but the hotel is not only outdated, but dirty. The suites are spacious, but had a strong tobacco smell. On top of that, bed bugs! A complete nightmare. Not worth it!
Jazzmen S
|1 review
Thank you Brad for your wonderful customer service My name is jazzmen Shipp I am writing a review for the front desk worker brad. I had been in Texas for a little over a month and brad has been the nicest and most caring person I ran into. His customer service is outstanding and the love for the kids is much appreciated. He has went over and beyond to meet me and my children needs while we stayed there. I hope you guys hirer more people like brad. Peace and blessings

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