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Courtyard Marriott Denton

Denton, Texas United States of America

Courtyard Marriott Denton
4.5

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566rayleneb
4 years ago
Very clean and welcoming Wonderful hotel !! It was very clean and the staff were friendly and welcoming. We had a wonderful time here. It has so many different luxuries. We did not use the indoor swimming pool or the fire pit areas, but they were offered there, and appeared to be very nice and clean. We loved having 2 separate tv’s in our room. The only thing that I didn’t like was that it is listed as being soundproof, however you could hear the person upstairs moving around quite loudly.

Amenities

Pool - Indoor
Spa
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Courtyard Marriott Denton in Denton, you'll be near the airport, within a 10-minute drive of University of North Texas and Bowlero Denton. This hotel is 0.9 mi (1.4 km) from Medical City Denton and 1.1 mi (1.7 km) from Cinemark Denton 14.

Rooms
Make yourself at home in one of the 92 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Bathrooms have shower/tub combinations and hair dryers.

Amenities
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Satisfy your appetite with American cuisine at The Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are available for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Denton? This hotel has 1200 square feet (108 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
joshualM5816XX
|1 review
Horrible manager. Not great customer service. Do not bother attempting to ask for help with cancelling or probably anything else for that matter. The person who answers the phone will put the phone down, talk to the manger get back on and then repeat until you decide it’s pointless and hang up. I have been trying to cancel my reservation for five days now… my stay has already passed so rather than being able to cancel it and pay the $134 I got changed the $151 for a no show. So even though I had tried to cancel prior to me staying there, I was unable to. I was unable to get help or even the $20 fee waived for the “no show”. Also don’t bother booking through booking.com. They will tell you to call the property and then the property will tell you they can’t help you. Would say this is all on the manager. Get some customer service skills.
566rayleneb
|1 review
Very clean and welcoming Wonderful hotel !! It was very clean and the staff were friendly and welcoming. We had a wonderful time here. It has so many different luxuries. We did not use the indoor swimming pool or the fire pit areas, but they were offered there, and appeared to be very nice and clean. We loved having 2 separate tv’s in our room. The only thing that I didn’t like was that it is listed as being soundproof, however you could hear the person upstairs moving around quite loudly.
davidDFW432
|1 review
Poor Customer Service and Not Following Covid Protocol Unfortunately we had an experience that required us to speak with the Manager. The Manager was extremely rude. In addition to to her poor attitude, she kept referring to me as "sweetie" and "darling" in a very degrading manner. Additionally, the staff was not wearing a face covering when talking with guests. When we asked this manager about this she kept repeating that it was policy that they wear a face covering. What she would not do was explain why her staff was not wearing a face covering. I would never stay at this location again and I will attempt to avoid this family of hotels when traveling for work.
slandry10771
|1 review
0/10 If I could give this place a zero I would we called made a reservation then drove 6 hours and they couldn’t find us anywhere in the system even though they took our card information and everything then the lady was as rude as can be I will never be using this hotel horrible staff service I’ve been working at hotels for 3 years now at the front desk and I would never dream of treating my guest like this and I’ve had some rude ones
Andrew P
|1 review
Hotel as advertised Greetings, this hotel is a great stay in a good location, for a Category 3 hotel. Very clean. We were able to secure a room with a balcony on the 4th floor (417). We also noticed the stock pictures for this location represent the room size very well. The only slight negative is we returned one evening to find no touch up or turn down service had been preformed. We like to stay organized when we travel, so it wasn't really a problem. I simply went to the lobby and requested some coffee & soap supplies. A package was put together for me to take back to the room. Not a major problem, with all of our travels this was just the first time ever in a hotel we didn't receive any day service. I wonder if it was due to COVID 19 procedures? Over all, friendly staff, clean facility, we would stay again if our travels include the area. Thanks.

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