Holiday Inn Atlanta-Gas South Arena Area by IHG

Nice stay The staff was nice. The hotel room was clean and well appointed. I didn’t eat breakfast, but others in our group did and enjoyed it. A suggestion was made to have different types of biscuits prepared and wrapped so that individuals in large groups can quickly grab them. It should cut down on a long line each day. I would stay here again in the future.

AVOID at all costs Greetings! We are traveling to the San Jose area April 8th for healthcare. My fiancée’s contract is for 3 months with the opportunity to extend. We are traveling with a trained Emotional Support Animal (documentation available), 5lb Yorkshire Terrier (hypoallergenic). Is the unit available for our requested dates? If so, can a walk through be arranged sometime in the next few days? Also I was curious how many square feet the property is. I am a gold member, and this is by far the worst IHG hotel I have stayed in. Where to start? 1st room had underwear, stained sheets, and a dirty bathroom (bed was made however). I was so disgusted that I explained to the front desk that I didn’t trust that any of the rooms were actually clean. They refused to give me my money back, and instead insisted on another room (after verifying the pics I took and emailed to them). 2nd room was infested with lady bugs (at least 12 found) and the room wreaked of bleach. After explaining to front desk that it smelled like someone literally dumped a half a gallon of bleach on the floor, they responded with, “well at least it is clean.” I have asthma, so I did my best to air it out. After spending the minimum amount of time in the room (sleeping only, because of the smell) I realized why house keeping doused the room in bleach in the first place…MOLD. My fiancé and I were literally sick from the mold smell that we endured. Inattentive and unapologetic staff. Insect infestations, dirty rooms that are sure to give you respiratory problems…that will cost you $150/night. Just SHUT IT DOWN…shut this hotel down and stop pulling the bait and switch on IHG members. We deserve better

Bar is not open Bar is NOT open! Bar is not open! No bar! Do not book here if you are expecting the bar to be open….because it is not. I would have never booked here had I known the bar was not open. No beer makes me sad. And my first room was very hot and the AC wouldn’t come on, but they gave me a new room.

Comfortable Room Our stay was for a family matter, and only included a one night stay. The room was comfortable and seemed clean. We smelled bleach disinfectant in the bathroom upon arrival. We asked for a room in a quiet part of the hotel, and it was quiet. I can imagine though when the hotel is busy that it is a fairly noisy place. Fortunately for us, there were no activities going on with large crowds at the arena next-door. Overall, it was an enjoyable stay.

Great location for events; hotel in need of TLC If you are attending an event at Gas South Arena, the location is a 5. It is an easy, safe walk to the venue with ample free parking. However, the rest of hotel leaves a lot to be desired, and I wouldn't stay here again. Our room had a busted door lock, the carpets are oddly damp and sticky, the coffee was cold in the morning..the entire place is very, very dated and in need of repair. It is clear that current management isn't focused on the kind of upkeep and details that make a stay pleasant and worry free.