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Extended Stay America Select Suites Raleigh RTP 4610 Miami B

Durham, North Carolina United States of America

Extended Stay America Select Suites Raleigh RTP 4610 Miami B
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phyllishJ4272FF
305 days ago
Great Stay Excellent Stay. The room was clean. The staff very friendly and helpful. I needed to stay a few days while I was having work done on my house. If would recommend this hotel to anyone who needs a clean, safe place to stay. Cudos to management and staff.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
Located in Durham, Extended Stay America Select Suites Raleigh RTP 4610 Miami B is a 4-minute drive from Research Triangle Park and 7 minutes from Streets at Southpoint Mall. This hotel is 5.8 mi (9.4 km) from Frankie's Fun Park and 6.3 mi (10.1 km) from North Carolina Central University.

Rooms
Make yourself at home in one of the 85 individually furnished guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.

Business, Other Amenities
Featured amenities include luggage storage, laundry facilities, and a library. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
L8952VJshannonm
|1 review
If this is the last resort, sleep in your car.! Booked several nights at this hotel for my father. He was having some medical treatments done. I needed to extend the reservation for him, but was traveling at the time and because I couldn’t physically get into the hotel they told me to fill out their online authorization form. This was an online form and I received no copy confirming this and what details I had entered. I completed it to note specific dates as instructed. At the very end of the day, I was called and that the card was being declined and that my father would be forcibly removed from the hotel.. A fraud alert had been issued on the card which I later came to understand was because someone at the hotel was not only charging the card for the room but also making charges for additional nights as well. These were being done through a booking site for the same hotel, and I had not shared the card information with anyone else. I tried to find a solution with Kim, the manager, but she refused to help me, continue to raise her voice while beating and treating me in an intensely disrespectful. She threat to call the police and have my father physically removed from the hotel. I explained again that I was trying to work this out with them, not knowing what had caused the car to be declined at that time, and also that the $100 deposit that I paid at check-in would have covered the one night they were owed. This is incredulous behavior given the circumstances. I asked why she wouldn’t work with me to resolve the issue and was met with additional threats that all calls were recorded and could be turned over to the police for prosecution. I dropped everything and got my dad from the hotel to take him to another one and he was standing on the curb with his belongings as they had already removed him. I filed a formal complaint at the corporate level, which was ignored. They also claimed they did nothing wrong after I filed one with a Better Business Bureau. But it took that to even get the deposit back. Clearly, I will escalate this as far as it needs to go the treatment of myself, and my father is bad enough. But they seem to feel they are free for wrongdoing because the form contains language stating I will not file a fraud claim against them for any reason. We’ll see about that! Moreover, my father called me a couple times to ask for insect killer or bait traps as his room had a bug problem. He said he called the front desk twice, and no one came to take care of it. When I entered the hotel on a few occasions prior to His unnecessary removal, there were very have you sent from people cooking all through the hallways and the room itself smelled very misty. The booking site only hides behind hotel policies so they are no help either. Avoid!
laurencO5559IM
|1 review
Home away from Home This location was a home away from home ! The staff were very polite and attentive to my needs as a guest . My room was extremely clean, I had no complaints concerning the sanitation. I had a short visit in the area and can say I would definitely book with them again !!
phyllishJ4272FF
|1 review
Great Stay Excellent Stay. The room was clean. The staff very friendly and helpful. I needed to stay a few days while I was having work done on my house. If would recommend this hotel to anyone who needs a clean, safe place to stay. Cudos to management and staff.
jessicarI9670ZG
|1 review
Great Staff Let me start by saying the staff was great. I had a issue with my reservation (due to user error on my end) and the onsite manager quickly helped me get things straighten out. Because of the staff and the cleanliness of the rooms I would definitely stay here again.
142dantev
|1 review
Hit all the marks! Great stay! Affordable, comfortable accommodations, quiet and clean. Staff was friendly and helpful. I’m a woman who travels a lot with and without kids so safety is a big factor. Definitely felt good about being there and at ease with regard to our safety. Met the GM and he was a very nice guy named Phil. We will definitely return:)

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