Days Inn & Suites by Wyndham Fargo 19th Ave/Airport Dome

Too much for what you get We stayed here one night because it was one of the cheaper hotels available at $160CAD. The hotel is very dated. Our room was on the main floor and the hallways were dark and smelly. Our room was no better. The room had a musty smell when we walked in. We turned on the AC and it helped a bit. The sofa bed in the room was dirty and the material was ripping off all over, we didn't sit on it. The chair in the room was also sticky and gross, didn't sit on that. We had sheets and pillows that we brought on our trip and slept on top of the sheets. Breakfast had minimal selection and the coffee wasn't very good. We went out for breakfast.

Don’ stay here if you value your money Stayed two nights for a soccer tournament withy the family. Breakfast was a joke. Ran out of milk, coffee and cereal by 9am. Trash was overflowing and there was greasy fingerprints all over the place. No workers wore uniforms so it was hard to tell who worked there because they were just hanging out looking at their phones. The pool was freezing, the hot tub looks like it hasn’t worked in years and the front desk clerk was smoking out front yelling cuss words to someone on the phone. Not a place for families, or any descent people. The room was clean though.

Oof. Stayed here while my daughter attended a sports camp at NDSU. Location was good, and room was clean. The hot tub was broken and gross, sitting for days with a few inches of disgusting water in it. The pool was very cold. And staff struggled to keep up with breakfast—out of coffee, juice machine not working, etc. Will not plan to stay again.

When 2 won't do. Communication, Communication, and more Communication. Better signage on your shuttle. Currently you have only 1 magnet sign on the passenger front door. As a customer, I'm looking for signs. Second, communicate clearly where you'd like your customer to wait for you. Third, if you're going to be a while picking up you're going to be a while picking up your guess, take their cell phone number with you and call upon arrival. Telling your guess that you're the only one working (subsequently told the same by the GM) isn't the customer's responsibility. It's yours. Next, listen to valid concerns customers voice without getting defensive. I appreciate the apology of the driver. However, he (and the GM) not listening to my valid concerns that waiting 9 minutes shy of 2 hours to be picked up from the airport without getting defensive negated any apology thought to be sincere. Plus, walking off after I paused to listen to you while addressing my concerns, which the driver did, and starting to do other activities after pausing to listen to you, which the GM did, showed a lack of care and concern about me as a guest at your establishment. Furthermore, it made for a very awkward stay. As each communication for the subsequent days proved to be disingenuous. I tried to communicate concerns in person but was interrupted, dismissed, and ignored without acknowledgement, while being expected to understand internal issues of your day to day operation. If customer service and hospitality is cut then cut your pricing. Two hours waiting to be shuttled from airport is unacceptable.

Great overnight hotel Air travelers, this is a great place to stay, very close to Fargo airport! But I didn't hear even 1 plane. Breakfast at 5 am, pool, very clean rooms, very helpful staff. Elevator access to upper floors.