Abbey Resort and Avani Spa

Fontana, Wisconsin United States of America

Abbey Resort and Avani Spa
3.7
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A4397OFmelissal
4 days ago
My husband and I needed to get away for the evening and stayed at the Abby on July 19th. I haven't been there in probably 20 years and it the rooms definitely look the same. For the prices they demand, the rooms are far from quality. Our room had a curbless shower, where the shower head faced straight towards the shower curtain, so all the water puddled around the bathroom floor and behind the toilet. It was laughable how poorly this was designed. We booked a harbor view room, and when we arrived, that room was not available. They booked us into a pool view room and gave us a discount. However, not only was the room we booked unavailable, but the room they gave us was not ready until 7 pm. (check in was at 4pm). Yes, they did discount our room, but when we asked for a late checkout because they were 3 hours behind in getting us our room, they would not give that to us. My total discounted price for this crappy room was $330. The restaurant we stopped at while we waited for our room was beyond average. Calamari was disgusting, and nachos were very average. I can't imagine ever staying here again. If you choose to stay here, you're staying for the location, not the amenities. Overall, I'm disappointed with our treatment and the facility as a whole; its not worth the price. As you can see the picture of our view our of our room was terrible, even though they discounted our room I think I was more upset they wouldn't give us the late checkout after delaying us 3 hours the night before. If you choose to stay there, don't expect much and expect to pay top dollar.

Amenities

Pool - Indoor
Spa
Center- Fitness
Parking - Free
Sauna
Pool - Outdoor
Childrens Pool
Restaurant

Property Location
Located in Fontana, Abbey Resort and Avani Spa is on the waterfront, a 1-minute drive from Geneva Lake and 12 minutes from Black Point Estate. This beach resort is 7.9 mi (12.7 km) from Big Foot Beach State Park and 9.1 mi (14.6 km) from Riviera Beach.

Rooms
Make yourself at home in one of the 334 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a waterslide. Additional amenities at this resort include an arcade/game room, gift shops/newsstands, and a hair salon.

Dining
Enjoy American cuisine at 240° West, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Fontana? This resort has 40000 square feet (3716 square meters) of space consisting of a conference center and 25 meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
A4397OFmelissal
|1 review
My husband and I needed to get away for the evening and stayed at the Abby on July 19th. I haven't been there in probably 20 years and it the rooms definitely look the same. For the prices they demand, the rooms are far from quality. Our room had a curbless shower, where the shower head faced straight towards the shower curtain, so all the water puddled around the bathroom floor and behind the toilet. It was laughable how poorly this was designed. We booked a harbor view room, and when we arrived, that room was not available. They booked us into a pool view room and gave us a discount. However, not only was the room we booked unavailable, but the room they gave us was not ready until 7 pm. (check in was at 4pm). Yes, they did discount our room, but when we asked for a late checkout because they were 3 hours behind in getting us our room, they would not give that to us. My total discounted price for this crappy room was $330. The restaurant we stopped at while we waited for our room was beyond average. Calamari was disgusting, and nachos were very average. I can't imagine ever staying here again. If you choose to stay here, you're staying for the location, not the amenities. Overall, I'm disappointed with our treatment and the facility as a whole; its not worth the price. As you can see the picture of our view our of our room was terrible, even though they discounted our room I think I was more upset they wouldn't give us the late checkout after delaying us 3 hours the night before. If you choose to stay there, don't expect much and expect to pay top dollar.
sarahkT3271HZ
|1 review
Terrible! This place is an absolute joke. Definitely not a resort type of feel. More like a crusty, musty motel of feel. We paid a ridiculous amount for two nights thinking it was a high end resort. Nope! Stay away.
Curious529564
|1 review
Pathetic Very dated hotel that overcharges because it is near the lake. It was the worst $400 we have ever spent on a hotel room. The door did not close, there was not a blow dryer in the room, and we were going to a wedding, it was musty, couldn’t use the porch or open yep the curtains as our room was and porch/sitting outside area was right next to the main entrance to our building. The resort fee included Internet which was very unreliable. The front desk staff upon check-in was very nice. However, outside of that, I really don’t have anything positive to say about this hotel.
Natasha240
|1 review
Overpriced average room We stayed at the resort for two nights to attend a wedding. We booked months in advance and paid $300 per night plus a resort fee for a standard king room. For the quality of the room and amenities, this was overpriced. The $24 daily resort fee covers things like WiFi (which we found slow), nightly movies, use of pools, and two bottles of water. Valet parking was included, but the line for it was so long we chose to park ourselves. Staff did seem to do a good job assisting with the wedding. Check-in is normally at 4 pm. We requested early check in due to the time needed to prepare for wedding events. Our room was still not available at 4:20 pm, which left us scrambling to get ready. Although the room was clean, there were several maintenance issues, including not enough hot water in the shower, and the tub drained very slowly.

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