Candlewood Suites Ft Myers I-75 by IHG

Noisy Neighbors I stayed at this property for one night in January 2024. My check-in process was quick and easy, even though I arrived late in the evening. I was assigned a room on the fourth floor for my one-night stay; the room was immaculate and spacious, with all the expected amenities. My only issue started around midnight when I was about ready to get some rest for the night as I had to be up early the following day. The room I booked was a Queen Studio Suite; however, it was an adjoining room, which I prefer not to have, but in the many past experiences I have had, it has never been an issue in the past. However, this sat was much different than in the past. For the next three hours, all I could hear was the television and a woman talking; which sounded like gibberish through the adjoining door. At about three in the morning, I had enough and went down to the front desk. Surprisingly the male party in the room in question actually rode the elevator with me and was clearly under the influence of some sort of prescription pills or narcotic stimulants. When I went to the front desk the clerk was helpful and stated he would go up and try to find the root of the problem and attempt to rectify it. About 30 minutes late the issue with the noise was a little worse than before, I could still hear their loud 3 in the morning talking and went downstairs to request a new room. The same gentleman I previously spoke to stated they were sold out for the night and he would attempt to speak the the party next to me again. He also said he would leave a note for the General Manager in the morning. The issue I had with that was that when I went online it showed that there were other rooms at that property is available for that period of time. Anyway, they both quoted down and I got some needed, but a short period of rest before the next morning. I never spoke to the GM as I had a busy schedule that day and it would have not changed anything. I would certainly stay here again but, this experience made me make sure I never get an adjoining room ever again.

Should have picked the Hyatt! Candlewood Suites, Fort Myers. I called the night before to be sure I could get an early check in. They said no guarantees but most time they can accommodate by noon. The next day at 12:30 the lady said no way until 3. I asked why they lied the night before. I saw at least 6 environmental services people so weren't know they weren't short staffed. The receptionist at the Candlewood suites was not friendly at all. It seemed as if I was bothering her. The Holiday Inn and the Hyatt in the Forum are much better. They won't lie and the Hyatt will allow early check in and pets. 11/29/2023

Nice hotel I liked this hotel alot the room is huge bed is very comfortable you get a microwave and coffeemaker and cooktop very nice font desk my only complaint is a booked this through agoda which was fully paid but they wanted a 50.00 deposit which was ok but I was there one night and I still haven't gotten my security deposit returned and I checked out 7/17 abd they dont answer bbb inquiry

Good location right off I-75 The hotel relatively clean and comfortable, the bed was firm, good support. Couple minor area such as the TV is too small, the sound works some of the times. Room does have a few roaches. The coffee pot handle was loose.

I would not stay here again If you don’t mind a filthy carpet, a bad TV, iffy bathroom at best, etc. then this is the place for you. This is the most disappointing IGH property I have ever stayed at. No doubt the reason it’s around $100 less a night than other IGH properties in Fort Myers