Hampton Inn Fort Smith

Clean and Great Location Hampton Inn Fort Smith is always accommodating for business travel. Great staff and great rooms. I highly recommend this location in Fort Smith. Hotel is close to many food options and easy access. Staff is always helping. Great onsite laundry, gym, and pool.

Not the best experience We checked in later than we usually do - between 7:30p and 8:30p - after a long day of travel and activities. We had requested a room away from the elevator, so when the desk clerk gave us our "key card", my husband asked if it was away from the elevator. The clerk said no and took the cards back and assigned us another room. He marked out the number of the original room we had been assigned on the small "key card" folder and wrote the new number above it. When we reached our floor, we made note that the original room we were given was directly ACROSS from the elevator. We were going to just stop by the hotel, check in and continue to one last activity of the day. We arrived at our room to drop off our bags and quickly "freshen up" and found that the toilet would not flush. Called down to the front desk and requested another room, which they provided. We moved everything to the next room and left the hotel for our last activity of the day. We returned to the hotel between 10:30p and 11:30p, took a shower and then turned on the television to catch up on the Olympics before going to sleep...only to find that the television was out of order. At that point, we were too tired to request another room, pack up and move again so we just accepted it. Upon checking out the next morning we informed the desk clerk that the television was not working in our room and she said that she was sorry about that and would make a note of it. The end. Having said all of that, our room was clean and totally acceptable in every other way. Never too old to learn something new, so, in the future, this 70 year old will flush the toilet and turn on the television in every hotel room I enter before "settling in". In all my years of travel, have never experienced anything like this before; therefore, I give this stay a "poor" rating. I will note that we have stayed at this facility in the past and have never had a problem until now.

Awesome hotel and amenities The hotel is very nice, the room was great, the bed , pillows and shower was great. The hot tub and pool was great. The breakfast was wonderful, scrambled and hard boiled eggs, sausage, biscuits and gravy, oatmeal and toppings waffles and toppings, yogurt, cereal, fruit and juices.

A night out with the grandkids Great staff. Nice room this hotel has great amenities this hotel offers room service from TGIFridays we will definitely come back here the only hotel in the area that offers a hot tub and the kids really enjoyed the indoor pool I would most definitely recommend this hotel over any others in the area

Comfortable Stay with Minor Nighttime Staff Issue The hotel is very nice and comfortable, and overall, our stay has been pleasant. However, there was one issue that stood out. This is the second time we’ve stayed here in the past two months, and on both occasions, the overnight front desk staff member has been somewhat abrasive and crabby. Initially, I thought it might have been a bad day, but experiencing it again has confirmed this behavior. Despite this, we’ve enjoyed our stay and appreciate the Hilton brand’s standards. I would and will recommend this hotel to others.