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Quality Inn Fort Walton Beach - Destin West

Fort Walton Beach, Florida United States of America

Quality Inn Fort Walton Beach - Destin West
2.5

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351charlenem
1 year ago
Updated Hotel was really nice! It was updated and they are still in progress. On the bay so no waves but so relaxing! New owner checked us in I believe and checked us out, she was really nice and informative. Bonus of a breakfast too! Boat rental on the beach at your disposal!

Amenities

Pool - Outdoor
Parking - Free
Internet - Wi-Fi - Free

Property Location
Located in Fort Walton Beach, Quality Inn Fort Walton Beach - Destin West is a 4-minute drive from Santa Rosa Mall and 6 minutes from Boardwalk on Okaloosa Island. This beach hotel is 2.9 mi (4.6 km) from Wild Willy's Adventure Zone and 4.8 mi (7.8 km) from Hurlburt Field Visitor Center.

Rooms
Make yourself at home in one of the 100 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and a vending machine.

Dining
A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
351charlenem
|1 review
Updated Hotel was really nice! It was updated and they are still in progress. On the bay so no waves but so relaxing! New owner checked us in I believe and checked us out, she was really nice and informative. Bonus of a breakfast too! Boat rental on the beach at your disposal!
Steve H
|1 review
AVOID Avoid this hotel if at all possible. Have a unique scam. Checked in at 1am and checked out at 10am. Several days later reviewed my credit card account and noticed the normal 163.00 room charge followed by another 150.00 charge. Called to be sure I wasn't double charged and I was told it was a 150.00 incidental charge for a soiled sheet. I asked what do you mean soiled. I was told that the sheet and a pillow case had a light pinkish smear on them. They claim they suspected blood or lipstick. I told them there is no way possible that there was blood on the sheets and I doubted even lipstick. I asked if they laundered the sheets to see if it came out and the lady speaking said that it possibly would've came out if laundered but their policy is to take pics and discard the sheets without laundering them. Once again I let them know there was no way we left any blood on the linens and asked to talk to the manager. Took several calls over several days to finally get the manager on the phone. The manager seemed to have a male name but was a woman that I was talking to. She got very rude with me and said she would not refund the incidental charge. I asked to speak with the proprietor(owner) and she refused to let me speak with him or give me the number to contact him. She told me, I cannot speak to the owner and she would not repeat herself and I asked her not to hang up because I still had questions to ask, yet she just hung up on me anyway. I contacted Choice Hotels customer service and they opened a case but pretty much have asked me to continue to work with the owner of the property whom I am not allowed to speak with. Bottom line is, I didn't leave any blood on a sheet and when asked if they had laundered or at least put shout on the "light smear" they told me they are not allowed to use shout or other chemicals and policy is to just charge a 150 incidental charge. I even asked them how do I know the sheet came from my room and they didn't answer. I will be leaving a similar review for choice hotels if they do not get more involved. In my opinion, avoid this hotel at all cost. Even if another hotel is more expensive, avoid the Quality Inn in Fort Walton Beach, Florida.
Kayleigh S
|1 review
Very Bad and Disappointed. When we walked in the door the light switch didn’t work. Then we we walked in the room to the beds to find a joint on the nightstand and trash on the bed. There was black mold in the bathroom and the ac vent.We went to a different room still dirty. Bad place to be.
Simge A
|1 review
The best hotel in this area! Me and my boyfriend visit this perfect place! I had a realy enjoy. Hotel workers are so kind and helpfull. Location is very close the city center you can walk everywhere. Our room is so comfortable and adorable decorated. If you wanna visit Florida you have to stay there. Your not gonna regret it!
Jodi N
|1 review
Just don't. Sleep in your car if this is the only choice. Just don't. You're better off sleeping in your car. I am a Choice Rewards member, so I went to the Choice Hotels app to search for accommodation for my trip. The first thing I noticed when we arrived is that the majority of the exterior doors had no working security locks. All are broken. (I have videos showing you can walk right through them without using a room key). This means that anyone can walk into the hotel at any time through multiple entry points. This isn't safe for guests or staff. When we got to our room and turned in the light switch nothing happened. Light didn't work. The bathroom had a random store hanger hanging from the towel rack from a prior guest. The shower had hair from a prior guest. The shampoo bottle had a black ring of what appeared to be mold. The blinds were broken. After two days I went to the desk to ask for toilet paper and clean towels. The desk clerk was extremely rude and would not give me either. He said I would have to wait for housekeeping to bring it, even though they didn't visit our room the other days. I let him know that we were out of TP (the room only had a partial roll when we checked in) and needed it right away. It took an hour for housekeeping to bring it. The trash dumpster in the parking lot was overflowing each day we were there. We had breakfast there 2 of the 4 days. Both days were the same, and not very good. Food choices were poor and items such as muffins and fruits had no tongs, so everyone used their hands to pick them up. The pool area was fairly nice. That was the best part of our stay. The staff were very rude every time we had to ask for towels or TP. (2X during a 4 day stay.) We had to take out our own trash each day. There was no housekeeping whatsoever. The ice machine in Building B does not work. We felt very unwelcome and like we were interrupting the staff from their very important cell phone texting any time we went through the lobby.

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