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Franklin Marriott Cool Springs

Franklin, Tennessee United States of America

Franklin Marriott Cool Springs
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Gary N
3 years ago
General Society War of 1812 Annual Meeting Host Hotel The fitness center and pool for a time were undergoing repairs. I was so busy I did not need them. All of our meetings and meal services went on as planned. I had a king size room with a tub. Being a Marriott member I had feel internet.

Amenities

Pool - Indoor
Center- Fitness
Internet - Wi-Fi - Free
Restaurant

Property Location
When you stay at Franklin Marriott Cool Springs in Franklin, you'll be in the business district, within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. This hotel is 16.3 mi (26.3 km) from Mall at Green Hills and 1.2 mi (1.9 km) from Aspen Grove Park.

Rooms
Make yourself at home in one of the 300 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.

Dining
Enjoy American cuisine at Stave Regional Kitchen, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Franklin? This hotel has 29000 square feet (2694 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
29geoffn
|1 review
What a Nightmare We were on a business trip to Franklin and the client booked this hotel for us. After working all day (14 hrs), we checked in at about 11:30 Friday night for a two night stay. The first room they gave us would not open. The key made the little lock mechanism flash green and click but the door handle would not work. The second room they gave us opened and was very nice. When we woke up the next morning, the shower didn't work. Too bad, so sad, there wasn't anyone on property to fix it but don't worry, it will be working when you get back tonight. After another long day (12 hrs), we return to the hotel. The shower still does not work. They decide to move us to another room. The door won't open. Still another room. The door won't open. Finally, our FIFTH room and, you guessed it, the door won't open. The staff seemed amused by all this and not too worried about us. In fact one manager type just walked away when I came downstairs for the third time. In the end we left. They didn't try to get us to stay or anything. Just watched us leave. An hour later I checked in to a nasty. roadside motel on my way home. Still better than the musical room game at the Marriot!
Gary N
|1 review
General Society War of 1812 Annual Meeting Host Hotel The fitness center and pool for a time were undergoing repairs. I was so busy I did not need them. All of our meetings and meal services went on as planned. I had a king size room with a tub. Being a Marriott member I had feel internet.
kcnicolehardy
|1 review
Overall good stay Stayed here for a conference. Overall good stay. Pros: Good location not far from mall and many restaurants Clean and spacious rooms Comfortable bed and pillows Cons: No breakfast Pool out of service Need better toilet paper - thin Scott’s brand Slow internet
Beverly S
|1 review
Nice Hotel that has maintenance problems Sink was stopped up. Shower dripped. AC wouldn't hold it's temp. No microwave in rooms. Faulty smoke alarm went off twice during the night causing evacuation. Location is good for other hotels in area.
Walloughby57
|1 review
Poor AC We could not get the room temperature at night cooler than 70 degrees during a three day stay. We registered a request the second morning that the AC be checked. No one got back to us, so I texted the front desk through the Marriott app around 3 pm and asked if the AC had been checked. I was assured by the agent that the shift engineer had fixed the problem. 2nd and 3rd nights, same problem. We could not get the temperature cooler than 70 degrees even though the thermostats were turned all the way down. This made for an uncomfortable stay with interrupted sleep in a room too warm for our comfort. This was our fourth time to stay at this hotel, but first time in a summer month, even though it was relatively cool snd rainy for a Nashville June. It will be our last. If someone at the hotel had bothered to follow up, they might have saved a loyal customer.

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