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Quality Inn Gaylord

Gaylord, Michigan United States of America

Quality Inn Gaylord
2.5

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danielfC9853SQ
349 days ago
Don't ever stay here ! This place is a pig stye. Smoke and marijuana reeks in the halls. My room had holes in the wall. The back security door had no locks. The garbage can just outside the back entrance was overflowing with critters going through it. I tried to get a refund and the front desk refused. I call the manager four times in three days without a callback. I lost two days rate without staying in the hotel. The front desk gal was a racist and very rude to me. I called Choice Hotels (the corporate company) and they couldnt do anything to improve the hotel. A disgrace! Stay away....

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
Located in Gaylord, Quality Inn Gaylord is within a 5-minute drive of Otsego County Historical Museum and Bavarian Falls Park. This hotel is 0.8 mi (1.3 km) from Call of the Wild Museum and 1.2 mi (1.9 km) from Otsego Memorial Hospital.

Rooms
Make yourself at home in one of the 117 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area.

Dining
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
danielfC9853SQ
|1 review
Don't ever stay here ! This place is a pig stye. Smoke and marijuana reeks in the halls. My room had holes in the wall. The back security door had no locks. The garbage can just outside the back entrance was overflowing with critters going through it. I tried to get a refund and the front desk refused. I call the manager four times in three days without a callback. I lost two days rate without staying in the hotel. The front desk gal was a racist and very rude to me. I called Choice Hotels (the corporate company) and they couldnt do anything to improve the hotel. A disgrace! Stay away....
274gingerr
|1 review
Don’t stay here This place is a dump. Filthy, smells and needs to close its doors. Back door was broken, garbage piled by the back door, smelled like cigarettes, dog barking, feces marks in the toilet and bed looked like it had been slept in. Went back to front desk and was never offered to take a different room, asked for a refund and Stephanie said she couldn’t give a refund but I could email manager Michelle or call her on Monday. I emailed her with the situation and made several phone calls with a message left and no return call or email. This is poor way to run a hotel.
FRANCIS K
|1 review
Disgusting Hotel Checked into the hotel & got my key went to the room & there was food on the bed spread, tried to wash up after riding the motorcycle all day, there’s no hot water. The floors were stains grease & stuff that was there the smell was rancid in this hotel room, we could not believe how bad this place really was, my wife and I would never stay there again ever. I’ve been to some Third World countries and this place is a Total Dump…
Railfan S
|1 review
"Sister Hotel's" pool was down and they said the same quality could be found here. This place is the worst hotel i've ever seen! People we're smoking pot, people we're living in the hotel, no doors to the outside lock, people we're grilling outside, the front desk was pissed because we wanted to get a refund and it was just the worst like 10 mins of our life, please do NOT EVER stay at this hotel, if I could give a lower rating I would but they limit 1. Book with the Holiday Inn, Travelodge or the Fairfield Inn. Anywhere else is bad or just not popular.
Mary S
|1 review
Disappointing Totally messed up the reservation I made. When it was time to check in, had our reservation for another day. When making my reservation, they repeated it back to me correctly but charged me for a date that I did not make. Rooms were very unclean. Cracks in window, door did not shut properly. Continental breakfast was awful. Desk clerk was not friendly. Manager did not want to credit me for the wrong day/their mistake. I do not recommend staying here until they "clean up their act".

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