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Quality Inn & Suites Germantown North

Germantown, Tennessee United States of America

Quality Inn & Suites Germantown North
3

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Eda1Spring
1 year ago
5-stars hands down! In regards to this hotel, I will say this. Everyone has different opinions and some people are never going to be satisfied however, I travel the states for work and have stayed in high-end hotels and in 2-star budget-friendly motels and this hotel has been my absolute favorite. First and foremost, the GM and honestly, the entire staff is super friendly and accommodating. They make you feel at home and like family. The rooms are not Marriott but they aren't ghetto either. The beds were super comfy, the room always smelled good, the whole hotel does actually, and it is clean!!! I haven't saw one bug or smelled any mold and I am highly allergicto it, so I would know immediately. Their breakfast is hot with sausage links, eggs, biscuits, waffles, cereal, yogurt, etc and they have an indoor pool that is clean and inviting. They are located in a safe area with a convenient store next door and a Walgreens across the street. I came to Tenn to work out a Blue Oval and I am a female so I needed to stay somewhere safe and I felt the safest there. There is no riffraff, drugs or lurkers in the parking lot and I don't know but I pray to find another hotel with staff and accommodations, alike, on my next journey. A huge thanks to everyone at this hotel who made my stay amazing. Tiffany is doing an amazing job with this place.

Amenities

Pool - Indoor
Parking - Free
Internet - Wi-Fi - Free

Property Location
When you stay at Quality Inn & Suites Germantown North in Germantown, you'll be in a shopping district, within a 15-minute drive of Wolfchase Galleria and University of Memphis. This hotel is 13.2 mi (21.3 km) from Memphis Zoo and 1.8 mi (2.8 km) from Methodist Le Bonheur Germantown Hospital.

Rooms
Make yourself at home in one of the 80 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, and you can also request microwaves.

Amenities
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and discounted use of a nearby fitness facility.

Dining
A complimentary buffet breakfast is served daily from 6 AM to 10 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
hollydJ4199PX
|1 review
Not happy at all Stayed here before and it wasn't bad. This time when the cleaning person left our room they did not close our door. Our room was left unlocked all day. This was unacceptable. Told the front desk and all they said was well, nothing was stolen...nothing about speaking with the worker.
Elizabeth R
|1 review
Avoid, UNSAFE, Very Below Average Overall Read other 1-star reviews and I experienced same. The safety issue of side doors being open was a BIG issue. The front doors are not convenient for a hotel, must put down any luggage to be hands free to open the pull out door. It's easier for a mugger to get in on side entry than a paying customer to get in the front door. Scanty breakfast. Safety rails in stairwell are loose from the wall at both ends--not safe. Sloping floors will make you a bit dizzy. This place should be overhauled and done right. Cheaper than others, yes, but not worth the savings and we will look across the street to Marriott if we return to Germantown/Memphis area. Owners, you have been apologizing for several years but not improving. SHAME ON YOU.
Eda1Spring
|1 review
5-stars hands down! In regards to this hotel, I will say this. Everyone has different opinions and some people are never going to be satisfied however, I travel the states for work and have stayed in high-end hotels and in 2-star budget-friendly motels and this hotel has been my absolute favorite. First and foremost, the GM and honestly, the entire staff is super friendly and accommodating. They make you feel at home and like family. The rooms are not Marriott but they aren't ghetto either. The beds were super comfy, the room always smelled good, the whole hotel does actually, and it is clean!!! I haven't saw one bug or smelled any mold and I am highly allergicto it, so I would know immediately. Their breakfast is hot with sausage links, eggs, biscuits, waffles, cereal, yogurt, etc and they have an indoor pool that is clean and inviting. They are located in a safe area with a convenient store next door and a Walgreens across the street. I came to Tenn to work out a Blue Oval and I am a female so I needed to stay somewhere safe and I felt the safest there. There is no riffraff, drugs or lurkers in the parking lot and I don't know but I pray to find another hotel with staff and accommodations, alike, on my next journey. A huge thanks to everyone at this hotel who made my stay amazing. Tiffany is doing an amazing job with this place.
GaritaD
|1 review
Stay Away! Do NOT stay here! The place reeked of bleach which burned our eyes. And floors were filthy. Tears on shower curtain rings. Floors were very uneven. Couldn’t wait to leave! I didn’t say anything because we were only there for two nights and didn’t want to move or change rooms. I told front desk when I was leaving and they offered a free room but that’s the last thing I wanted.
Christina H
|1 review
Disappointed Tiffany, the front desk clerk was very helpful and nice. At $100 per night, was the cheapest in the area. They did charge at $30 pet fee, no issue there. It started with our first room assignment was supposed to be a No -smoking room and we walked in and it clearly had been smoked in. Went back to front desk and was assigned another room. The new room was okay clean. I did find a long hair on the sheet on my bed. The floors were kinda sticky. The tub was a bit rusty and the light switch one turned on sounded like a machine gun. The TV didn't work. Asked for a remote and even with remote still didn't work. My son used the pool and it was decent but had not really been cleaned. Throughout the day, and night. we noticed that side doors remained open or propped open. A key card is supposed to be used. Safety was not had at this hotel with our family. Free breakfast is a nice thing to have but this place did not meet the standard free breakfast. Out of 95% of everything. At this point, we just wanted to leave. Then as we were headed out, I asked if there was a number I could call about being displeased. He gave me a business card and stated the manager listed on card no longer was there. I would recommend that your family not stay here. Pay a little extra in a safe environment. This hotel is in Germantowm, TN,

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