Sonesta Select Greenbelt College Park

Greenbelt, Maryland United States of America

Sonesta Select Greenbelt College Park
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wmcap33
1 year ago
Clean but disappointing Disappointed. Let me begin by saying there was nothing wrong with g with our room. It was spotless as was the facility. The general look was beautiful. The check in process was odd. I understand showing ID but between that and having to sign highlighted policy pages regarding quiet time etc I felt a bit strange as though I wasn’t trusted to be an upstanding guest. There was no bar lounge - not a huge deal but just was looking forward to that. Checking the website I do see that it was checked as available I’m a review and not the hotel sight. There was a whole section of the hotel. Marked off as private with a big easel. Again odd .. access to the pool .. fitness? They charged my CC twice once for the room and again for “incidentals” An odd way of doing things even though I understand that an incidental hold is common. The bed looked beautiful but has soft spots where you kind of rolled into the center. Breakfast was MIA in the am Not even a cup of coffee. It was however a good price!

Amenities

Pool - Indoor
Spa
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
When you stay at Sonesta Select Greenbelt College Park in Greenbelt, you'll be in the business district, within a 15-minute drive of University of Maryland, College Park and Northwest Stadium. This hotel is 11.5 mi (18.5 km) from Smithsonian Institution and 11.5 mi (18.5 km) from Union Station Shopping Center.

Rooms
Make yourself at home in one of the 152 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Amenities
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.

Dining
Satisfy your appetite at The Commons at Sonesta Se, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Greenbelt? This hotel has 800 square feet (74 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
wmcap33
|1 review
Clean but disappointing Disappointed. Let me begin by saying there was nothing wrong with g with our room. It was spotless as was the facility. The general look was beautiful. The check in process was odd. I understand showing ID but between that and having to sign highlighted policy pages regarding quiet time etc I felt a bit strange as though I wasn’t trusted to be an upstanding guest. There was no bar lounge - not a huge deal but just was looking forward to that. Checking the website I do see that it was checked as available I’m a review and not the hotel sight. There was a whole section of the hotel. Marked off as private with a big easel. Again odd .. access to the pool .. fitness? They charged my CC twice once for the room and again for “incidentals” An odd way of doing things even though I understand that an incidental hold is common. The bed looked beautiful but has soft spots where you kind of rolled into the center. Breakfast was MIA in the am Not even a cup of coffee. It was however a good price!
5jujubee
|1 review
Don't bother! Stayed here twice over past 6 weeks. First time the room (2Q) smelled like mold. Second time no mold smell, but the room (K) was tiny. Rooms are well worn. They do not clean your room unless you've been there maybe 3 or 4 days (can't remember details). But if you want, you can go fetch yourself fresh towels at the front desk LOL. There is a disgusting overflowing dumpster in the middle of the parking lot (we thought this was temporary when we saw it at our first visit but nope, there it was again). I learned on facebook that there have been numerous vehicle break-ins in this sketchy parking lot in Aug/Sept '23. The straw that broke the camel's back was that at our most recent visit, they charged us $20 for the privilege of getting into our ready, vacant room an hour early (and sign at front desk indicated they will now be charging $10 PER HALF HOUR early! LOL). And to top it off, the guy at the front desk was quite surly. They're obviously invested in providing as little customer service as humanly possible. We expect to be staying overnight in the area at least 4x/year over the next 4 years (child at UMD College Park) but will be taking our business elsewhere.
NJ_Critic4334
|1 review
Just OK This property is a bit run down and not terribly impressive. Room was just "OK" with old furniture, things in need of repair and could have been cleaner. A "no frills" hotel but a backup I guess if you need to be in the area and everything else is overpriced.
N8251RCrobinp
|1 review
Sonesta Greenbelt has gone to pot We stayed this weekend at this hotel which was formerly a Marriott Courtyard. It is very convenient location for the University of Maryland but the current management is letting it go to pot. The front desk staff is not attentive or friendly. Large plexiglass covers the front desk like a gas station. The Marriott had a nice breakfast service and Starbucks. That is closed. The pool is closed with a sign that says “pool closed by order of Governor Larry Hogan- March, 2020.” That was three years ago! Also, our room was not cleaned during our stay. When I asked about why housekeeping did not clean the room, I was told that I had to request for the room to be cleaned. Aside from the fact that this is ridiculous in February 2023, no one bothered to inform us of this when we checked in. Plus a pot smell in the elevator. Why we all understand that Covid impacted hotels in 2020 and even part of 2021, I think Sonesta has used that excuse to essentially eliminate all hotel amenities that guests might like. It is now a low budget operation. Hilton Garden Inn, right across the street is where we will go next time.
Kcole-2
|1 review
They give your room away before you arrive Booked king suite for 2 nights and received a call at 2pm while we were still enroute to the hotel that our room was no longer available. Told us there was nothing they can do except offer a standard single room and that I will probably get charged a no show fee if I cancel. Management was very rude and not concerned at all what happened. I would NOT RECOMMEND this hotel.

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