Hampton Inn Columbus-South

Eh It was fine, not the nicest nor worst Hampton. A bit dated, but totally functional. Stayed in 341 and there was a lot of noise outside late at night— several motorcycles and people in the parking lot who were loud enough I could hear their conversations. Whenever Fox News is on the tv at a hotel breakfast, that hotel can only get three stars max. I don’t make the rules.

Great location, decent price highly recommend Ok where do we start.... over all clean and well maintained both inside and out. Rooms were a little dated and mattresses were good, but not great. Pillows were too fluffy which turned flat quickly. TV was small and microwave was out dated, took a while to heat up. Bathroom was cute, fully stocked and clean. Pool area was clean and warm as well. Not overly chlorinated. Bathroom door in pool needs work since it sticks hard and you really need to shove it to close it. It's a great location to almost everything (walking distance). Staff was friendly and kind. Breakfast was decent. The chicken breakfast sausage was gross but the regular was good. Nice selection for breakfast including whipped cream and sprinkles for waffles! Coffee was good and always full. Hallways seemed a little outdated but very clean. Vending machines were lacking but we brought snacks in case. Over all good price for its location and had no problems w water pressure, or heating and cooling. They worked just fine.

**Urgent Call for Fair Treatment and Policy Clarity at Hampton Inn, Grove City, Ohio** This weekend should have been a memorable celebration for my girlfriend, Terris, marking her 50th birthday in Columbus, Ohio. Instead, our stay at the Hampton Inn on 4017 Jackpot Road, Grove City, was overshadowed by an incident that compels us to call for immediate action and introspection from the hotel management. Upon returning to the hotel around 1 AM, ahead of our group, we were confronted with a situation that was both unexpected and unwarranted. The front desk attendant, LeAnne, informed us of the hotel's check-in policy, which necessitated Terris's son's presence. We acknowledged the policy and explained that her son was indeed on his way to the hotel to comply with this requirement. However, LeAnne refused to believe us, treating us as if we were deceitful and had just arrived without any intention of adhering to the policy. Despite our efforts to accommodate her concerns and find a resolution, LeAnne's demeanor remained confrontational and dismissive. Terris, seeking to de-escalate the situation, proposed a simple solution: transferring the booking from her son's name to hers. Yet, instead of engaging with this proposal, LeAnne escalated the situation by calling the police—a reaction that was both disproportionate and deeply troubling. The involvement of the police only compounded the distress of the situation, with LeAnne making baseless accusations against Terris. This experience highlights a significant failure in customer service, raising concerns about the consistency and application of hotel policies, as well as the professional conduct of its staff. We share this account not in search of retribution but to advocate for meaningful change and accountability. The incident at the Hampton Inn in Grove City is a stark reminder of the need for clear, fair policies and the importance of treating all guests with respect and dignity. It is unacceptable for guests to be met with suspicion and hostility, particularly when they are actively trying to comply with hotel requirements. Our call to action is for the Hampton Inn and its leadership to address this incident head-on, to reevaluate their training programs, and to ensure their staff is equipped to handle situations with professionalism and empathy. Everyone deserves to be treated with respect, without having to prove their honesty or intentions. We urge our community and allies to join us in seeking not just justice for Terris but also systemic improvements that foster a welcoming and discrimination-free environment for all guests. #JusticeForTerris #RespectInHospitality #EndRacialBias

Nice stay but WIFI is non existent! Clean room good hot breakfast. Right beside Roosters which is delicious. Awful WiFi really put a damper on my evening. Probably try another hotel next time I’m in the area because of this. The hotel is located in what I felt was a safe area. Bed was comfy

Another great team trip! This was another well organized group stay at this hotel, thanks to Elizabeth. I greatly appreciate her efforts to make us feel welcome. The location is excellent and is surrounded by great restaurants and stores. Breakfast was ready early and had good variety. We will surely stay here again! Thanks to Elizabeth and her staff!