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Fiesta Henderson Hotel and Casino

Henderson, Nevada United States of America

Fiesta Henderson Hotel and Casino
3.5

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LenaSoCa
5 years ago
Meh! Attention dog owners. My review is for you. My husband and I were driving through the Las Vegas area and didn’t want to go downtown so when we saw this hotel was dog friendly we decided to stay here. We are traveling with our two small dogs. The cost of the room more than doubled with the non refundable $55 pet deposit and local taxes. Pets must be 50 pounds or less. We were told the dogs could not be left in the room without being in a kennel and failure would be an additional $275 fine. We had not planned to leave them alone, but then we learned none of the in-house restaurants accept pets this became a real quandary. We knew the buffet would be a resounding no, so we went to the cafe. The cafe refused to even make us a to-go order so we could eat in the room. When my husband explained our dilemma one employee said we could bring them in if they were quiet and stayed under the table. After being seated, one dog barked once as the waitress approached the table. About two minutes later the manager (I think) came up and started reading us the riot act—threatening to call security. He was extremely rude and in our faces. After he left, we asked for take out boxes, which we got and went back to the room to eat. If the cafe would have agreed to do that in the first place, we could have avoided the whole ugly scene. That said, the room was adequately clean, beds comfortable enough, though some of the chairs had obvious soiled areas. There are some small outdoor areas where you dog can relieve themselves close to the exits. It wasn’t a good experience for us though. My advice is Eat before you check-in if you plan to stay here.

Property Location
Located in Henderson, Fiesta Henderson Hotel and Casino is in the suburbs, within a 5-minute drive of Henderson Convention Center and Henderson Events Plaza and Amphitheatre. This casino resort is 2.4 mi (3.9 km) from Touro University Nevada and 4.8 mi (7.8 km) from Sam Boyd Stadium.

Rooms
Stay in one of 224 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.

Amenities
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as an outdoor pool and a spa tub. Additional amenities at this resort include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

Dining
Enjoy American cuisine at Fuego Steakhouse, one of the resort's many dining establishments, which include 8 restaurants and a coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 6 bars/lounges. Cooked-to-order breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Henderson? This resort features 4500 square feet (418 square meters) of event facilities. Limited parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
shpr2020
|1 review
it makes me sick recalling the horrible expereince we had at this hotel NEVER again! were treated very ill by the fake staff; quite rude and inattentive. do not waste your time and money at this FILTHY place, i mean it for real and not out of anger. within walking distance from this place you would find many many alternatives.
kkempvet
|1 review
Disappointing On the plus side hotel and room was clean. That said bathtub would accommodate only those under 6’ and under 150 lbs. Tub was curved, shallow and the shower curtain rod was at most 5’10” in height. Asked for 3 refrigerators for 3 rooms only got one but charged for 3. No room service and 2 out 10 in our party got sick after eating at their buffet. Food looked overcooked, roast beef chewy and chicken appeared to have sat under a heat lamp for hours. Would recommend you find another place to stay.
Baileezgir
|1 review
Needs an upgrade I have stayed here many times. This last time our beds in the room were really bad, the 2 pillows were as flat as a pancake, after 6 nights (2 more to go) we left and went to another hotel (Silverton) with pillowtop bedding and 4 pillows (imagine that). The Fiesta needs to up grade their beds, bedding and pillows. When on vacation waking up with a sore back sucks! I can't say anything bad about the staff or housekeeping, it's a good hotel if your on a budget but for me the bedding/pillows/blankets/shower curtain needs a bent rod so the curtain doesn't stick to you when showering all need to be upgraded. I'm sad as i really LIKE the LOCATION. Coming back in September 2020 but i won't be staying here. :(
LenaSoCa
|1 review
Meh! Attention dog owners. My review is for you. My husband and I were driving through the Las Vegas area and didn’t want to go downtown so when we saw this hotel was dog friendly we decided to stay here. We are traveling with our two small dogs. The cost of the room more than doubled with the non refundable $55 pet deposit and local taxes. Pets must be 50 pounds or less. We were told the dogs could not be left in the room without being in a kennel and failure would be an additional $275 fine. We had not planned to leave them alone, but then we learned none of the in-house restaurants accept pets this became a real quandary. We knew the buffet would be a resounding no, so we went to the cafe. The cafe refused to even make us a to-go order so we could eat in the room. When my husband explained our dilemma one employee said we could bring them in if they were quiet and stayed under the table. After being seated, one dog barked once as the waitress approached the table. About two minutes later the manager (I think) came up and started reading us the riot act—threatening to call security. He was extremely rude and in our faces. After he left, we asked for take out boxes, which we got and went back to the room to eat. If the cafe would have agreed to do that in the first place, we could have avoided the whole ugly scene. That said, the room was adequately clean, beds comfortable enough, though some of the chairs had obvious soiled areas. There are some small outdoor areas where you dog can relieve themselves close to the exits. It wasn’t a good experience for us though. My advice is Eat before you check-in if you plan to stay here.
Nanci L
|1 review
Would not stay here again Services at this casino/hotel were lacking. There seemed to be one person on staff for parking and bellhop service. Our family (including 2 kids) had to enter through the casino to get to our room. Check-in was not close to concierge. The pool was closed, there were no room amenities. Do not choose this hotel for anything other than the casino.

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