Fiesta Americana Hermosillo

Hermosillo, null Mexico

Fiesta Americana Hermosillo
4
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RicherTrips
1 year ago
Spacious, old hotel The rooms have a good size; ours had 2 queen size beds that were great and with many pillows. The bathroom had no tub, but a very room shower with anti slippery floor. The towels were large but a bit rough. The beds had reading lamps. There was a coffee maker, an empty mini bar that was unplugged and a safe box. There were many electric outlets, but most of them were loose and the chargers lost connection until I placed a folded towel beneath them. There were also several USBs, but the regular ones, and I only have USB-C cables. The curtains are blackout, but since the window comes to the edge of a corner, they don´t cover the light, even though Velcros were placed on the wall. Also, the closet has a strip of light that we couldn´t turn off, and there´s a gap between the cabinet doors that illuminates all the room. The lobby has a cafeteria/breakfast lounge, a lobby bar and a steaks restaurant. The parking lot was never full, but it was roofless.

Amenities

Pool - Outdoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Childrens Pool
Restaurant

Property Location
When you stay at Fiesta Americana Hermosillo in Hermosillo, you'll be in the business district, a 4-minute drive from United States Consulate General Hermosillo and 6 minutes from Government Center. This eco-certified hotel is 1.5 mi (2.5 km) from M Casino and 2.1 mi (3.4 km) from Parque Madero.

Rooms
Make yourself at home in one of the 220 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with down comforters. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.

Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Dining
Enjoy Regional cuisine at Moxaico, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:00 AM to noon for a fee.

Business, Other Amenities
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hermosillo? This hotel has 6405 square feet (595 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Leslie P
|1 review
HUGE disappointed with HOTEL!!! My family and I were very DISAPPOINTED with our stay this weekend! This hotel is outdated and very dirty. Room had filthy carpets, dirty chair stains and a toilet that clogged up serval times and was a huge inconvenience. This hotel needs a major renovation!
RicherTrips
|1 review
Spacious, old hotel The rooms have a good size; ours had 2 queen size beds that were great and with many pillows. The bathroom had no tub, but a very room shower with anti slippery floor. The towels were large but a bit rough. The beds had reading lamps. There was a coffee maker, an empty mini bar that was unplugged and a safe box. There were many electric outlets, but most of them were loose and the chargers lost connection until I placed a folded towel beneath them. There were also several USBs, but the regular ones, and I only have USB-C cables. The curtains are blackout, but since the window comes to the edge of a corner, they don´t cover the light, even though Velcros were placed on the wall. Also, the closet has a strip of light that we couldn´t turn off, and there´s a gap between the cabinet doors that illuminates all the room. The lobby has a cafeteria/breakfast lounge, a lobby bar and a steaks restaurant. The parking lot was never full, but it was roofless.
Patricia M
|1 review
terrible Hotel - Stay away A recent stay at the Fiesta Americana Hermosillo was a disappointment. The rooms had a terrible odor which resulted in headaches for all of our quests. Looked like black mold. The showers did not work. It took the Hotel until 2pm the next day to switch our rooms. The hotel elevators and floor were dirty. The only clean portion of the hotel was the main lobby. A true disappointment. I would recommend this hotel to anyone.
Dexter15
|1 review
5 Star Hotel in Hermosillo? The picture of the room is quite different to the one we were given. I suspect that if we were Fiesta awards members then the room might have been upgraded, however this was an exploratory trip to Hermosillo to see how we would get on with our Tesla. You advertise Telsa charging stations however apart from 1 Tesla model X that was charging for the 2 nights and 3 days all the EV bays were full with Trucks and gasoline powered SUVs. The reception and bar were nice and you have a big bonus with the Sonora Grill, which we did eat at and was as good as the others we have tried. Our room on the 7th floor was very tired. We would become Fiesta Awards members and am sure our room would look like the picture however we are planning to visit regularly from the US in our Tesla and if your charging stations are not available then we cannot consider you as a viable option if you are going to let anyone park all day in these spaces. I am sure you can solve this!
Corina L
|1 review
Horrible Service I have to say I had really high expectations for this hotel, but I was very disappointed!!! I travel a lot throughout Mexico and very proud as a Mexican to say Mexico has the best customer service, but this hotel has been by far the worse!!! To begin there customer service is horrible very unfriendly staff from the reception area up to the hotel cafe. Our room key from day one did nit work we had to go down everyday from the 8th floor to get the key reconnected, I mean everyday and to top it off the young lady there would get upset and not even apologize, 2nd we had breakfast at the buffet and the lady server had such bad attitude, we literally had to ask her after 20 mins of being there to give us coffee , and I myself just got up to get the sugar. I will never stay here again! Word if advise to the owner get new staff or some customer service courses for your staff.

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