Hotel Colonial Hermosillo

Flies, flies My family and I stayed the night just last week May 18, 2024, we got room 115 it was infested with flies the window was covered with them. In another incident, my son and I jumped into the pool I had my shirt on while swimming a staff member came out to advise me that I had to take it off if it was a cotton shirt since cotton shirts alter the chemicals in the pool I was confused id never had that said o required of me to do so in any other hotel while visiting Hermosillo maybe the staff member was gay? who knows I didn't take off my shirt. I wouldn't recommend this hotel.

A very good stay The hotel is near a mall and restaurants and it’s centric to Hermosillo. The hotel has a restaurant and Our room was clean and modern and the front desk people where friendly. Free continental breakfast!! Would stay again

Huge disappointment We were greeted nicely at the front desk in the very pleasant and comfortable entry area. We were pleased to find a clean room with a comfortable bed. Every part of our experience after that was dismal. The "restaurant" was nothing like what we expected, and there were no others within safe walking distance. We skipped both dinner and breakfast because the space was so dreary and they only served cruddy fast food. I got the one and only beer in the whole place and took it back to share with my husband while we watched a movie on my computer; there was only one English-speaking channel on the hotel TV, and we did not want to watch Fox News. I had a sprinkle cookie wrapped in plastic washed down with my nearly undrinkable coffee with powder creamer, rather than sit in that depressing space and risk eating what looked unpalatable. There was a private party that evening in one of the hotel's big spaces, upstairs from the lobby, away from the hotel rooms. Unfortunately, many of the guests decided to party in large groups in their rooms (on either side of ours and down the hallway), including on the balcony walkway in front of our door. We finally called the front desk at 2:30 a.m. to complain, and Security got them to settle down by 3. In every other hotel I've stayed in in Mexico, there is a part of the contract, signed at check-in, agreeing to specific rules of conduct. It's unfortunate that these people felt as though they owned the place, and downright maddening that the hotel did not monitor the situation at all. There were huge areas of the hotel with no guests at all, or with families traveling with children, where we would have been better placed from the beginning. I thought about showering again in the morning, but the water from the previous night had still not drained. This was the last night of our 2-month vacation in Mexico. It should have been a pleasant one. It was not.

Quick trip This place is nice, super clean and a convenient area. Customer service is super nice and helpful. Sometimes it makes me forget I’m in Mexico. I will for sure come here again when I stop by in Hermosillo.

Noisy!!! Beds like concrete! Rooms clean but no wash clothes provided. Water in shower has a very low flow in volume and pressure. We had laundry done and lost some clothes. Worst part, hotel has perimeter alarm system that goes off very often every night. Numerous times a night. Do not expect to get a good night sleep here.