Hilton Garden Inn Denver/Highlands Ranch

Highlands Ranch, Colorado United States of America

Hilton Garden Inn Denver/Highlands Ranch
4.5
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Availability
ghinton8888
1 year ago
Excellent service. Above and beyond. Very friendly and accommodating staff. I accidently demagnetized my card key a couple of times and the front desk helped me get that resolved immediately. I had a last second business meeting that Ruth in sales helped me with a great smile on her face. Thank you staff. Other than that, the bed was a bit hard so I tossed and turned a bit through the night.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Hilton Garden Inn Denver/Highlands Ranch, you'll be centrally located in Littleton, within a 15-minute drive of Park Meadows Mall and Fiddler's Green Amphitheatre. This hotel is 10.4 mi (16.7 km) from University of Denver and 15.2 mi (24.5 km) from Cherry Creek Shopping Center.

Rooms
Make yourself at home in one of the 128 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 50-inch LED televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.

Dining
You can enjoy a meal at the restaurant serving the guests of Hilton Garden Inn Denver/Highlands Ranch, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a computer station, and express check-out. Planning an event in Littleton? This hotel has 4800 square feet (446 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
WesleyJohn
|1 review
Understaffed and poorly managed. Would not stay again. In short: understaffed and poorly staffed. I could write at length, but I will simply summarize by saying that overnight front desk staff was absent from the desk for 15+ minute and the digital key did not work. When finally roused, he was surly and unhelpful, failed to apologize, or pay any attention to the digital key issue. Breakfast area is understaffed. I’m sure she was doing the best she could, but coffee and cream were out, dirty dishes piled up, she paid no attention to us, and after fifteen minutes of waiting, we finally decided to skip a cooked-to-order breakfast and did buffet. Finally had to flag her down to get a check so we could leave. I understand that they were busy and that there was a convention—but an effective manager would have staffed for the occasion. Housekeeping comes by at 8am, likely because they too are understaffed and have to start ridiculously early to finish their jobs. We came back from breakfast to brush our teeth to find our door open, the trash bag in the sink, and the trash can on the sink counter. I feel for the staff who all seem to be doing the work of two people due to understaffing. Likely management is doing the best he can given the demands of the property owner, in that case, the property owner has forgotten that the hospitality industry is not just industry but also hospitality. Would not stay again. Would not recommend.
Teri S
|1 review
Poor This place charges for breakfast! Keurig in room was broken. Room cleaning was subpar. Had to join their "club" in order to get wifi! I expected so much better for a Hilton in Highlands Ranch. Location is great. That's all there is going for this place.
ghinton8888
|1 review
Excellent service. Above and beyond. Very friendly and accommodating staff. I accidently demagnetized my card key a couple of times and the front desk helped me get that resolved immediately. I had a last second business meeting that Ruth in sales helped me with a great smile on her face. Thank you staff. Other than that, the bed was a bit hard so I tossed and turned a bit through the night.
Meredith5588
|1 review
Excellent stay- would stay at this location again From check-in to check-out, staff were friendly and accommodating. Tisha (desk manager) was outstanding-professional & helpful and went out of her way to accommodate our needs and answer any questions we had. Restaurant was good for breakfast with good choices. Fitness Center was well equipped and clean. Rooms were very clean, beds very comfortable.
ttull499678
|1 review
Awesome The lobby to room to all the facilities they have you can tell that cleanliness to this place is very important. We enjoyed our stay for 3 days there. We request a pull up bed and they didn’t charge us which most of the hotel will charge you extra with it.

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