Executive Residency by Best Western Philadelphia-Willow Grove

Horsham, Pennsylvania United States of America

Executive Residency by Best Western Philadelphia-Willow Grove
3.5
Select room:
Availability
C4018LPmariem
2 years ago
Pest Problem Let me start by saying the rooms are very nice and clean. The linen was washed in bleach because I smelled it. But there is a pest problem with bugs. Granted I only saw them at the kitchen sink but it made me want to vomit. If they can get that under control it would be great. They also advertise a cafe which isn't open. Over all the room was great but I can't tolerate the creepy crawlies so I was out first thing in morning. I wouldn't go back.

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
Located in Horsham, Executive Residency by Best Western Philadelphia-Willow Grove is in the business district, within a 10-minute drive of Willow Grove Park Mall and Keswick Theatre. This hotel is 6 mi (9.7 km) from Arcadia University and 7.4 mi (12 km) from Cairnwood Estate.

Rooms
Make yourself at home in one of the 110 guestrooms, featuring kitchens with refrigerators and stovetops. Your memory foam bed comes with premium bedding. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided on request.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a picnic area, barbecue grills, and a banquet hall.

Dining
Grab a bite from the snack bar/deli serving guests of Executive Residency by Best Western Philadelphia-Willow Grove.

Business, Other Amenities
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Kathy A
|1 review
Roach hotel! MY ROOM WAS ROACH INFESTED! (all caps intentional) There were roaches primarily in the kitchenette area, bathroom, and bedroom rug. When I immediately complained to Julianna(?), she curtly smiled and apologized. Since my trip was a quick 2-day turnaround, I didn’t check out. I left this morning, complaining again to Julianna(?), she apologized and said that she knew. As soon as I got home, I emptied my suitcase (which I kept closed on top of the desk), and fumigated it and contents. During my stay, I kept my belongings in ziplock bags to mitigate contamination. Although the property is aesthetically pleasing and guests were pleasant, my visit was horrible! Also, the walls are not soundproof as I heard barking dogs next door. I’ve traveled the world and NEVER stayed in a roach-infested room. I’m never returning to their properties. If my mitigation efforts fail and my home (which is roach-free) becomes roach-infested, they WILL hear from my attorneys about damages. For shame for such an outstanding hotel chain!
fillmap
|1 review
Doesn't Match the Price nor Review Was hoping for more with reviews on various sites and a higher price point. But the room and facility is beat up, not in the best of repair, nothing refined about it, many signs of wear and tear. Next time, go for cheaper for the same type.
C4018LPmariem
|1 review
Pest Problem Let me start by saying the rooms are very nice and clean. The linen was washed in bleach because I smelled it. But there is a pest problem with bugs. Granted I only saw them at the kitchen sink but it made me want to vomit. If they can get that under control it would be great. They also advertise a cafe which isn't open. Over all the room was great but I can't tolerate the creepy crawlies so I was out first thing in morning. I wouldn't go back.
204roberti
|1 review
What are your expectations? The reviews on this location are so varied. Experiences vary. I got what I expected at a competitive price. My room was clean, reasonably quiet and equipped for a more than one night stay. Full fridge, dishwasher, some plates, etc two burner cooktop, etc. Free wifi and a comfortable bed. Some ambient noise that were less than the best, but a decent stay overall for a low rate. Decent location.
KarenZ28
|1 review
Passing through PA Very nice spacious clean room and the bed was very comfy. We enjoyed the well appointed kitchen. Good value for the money. Staff was friendly and helpful. We will stay at a Sonesta Simple Suites again now that we have tried it.

Explore more