Newly renovated..clean+ comfy bed! Ive stayed in this hotel multiple times and was very impressed with the remodeled rooms this year. They included NEW fridges & microwaves + bigger rooms for larger families. You cannot hear your neighbors. Great friendly staff who are inclined to help when asked. I would definitely recommend a stay here. Clean + comfy soft bed + clean soft couch ÷ new appliances + decent cable + QUIET room Good location ...plenty of places to eat//shop in the area also.

Reservation let down I reserved a room for my son and got a confirmation and everything. But my son arrived at this hell hole and they said "We dont have any rooms for you. This was after he worked all day and was tired. I guess it is probably a good thing seeing how trashy this place is and all of the other bad reviews. Thanks for nothing!

Good for the price The hotel is nothing fancy, the AC was very noisy and smelly. considering the price the place is right great area bunch of restaurants around. The lady at the lobby was very kind. Something strange happend she gave me the key and asked me to go and check the room before doing the check in... That was un expected why should a customer approve the room? Are they hidden something?

WOTIF should be ashamed This was the motel included in our package deal and upon arrival we new it was a mistake. The room stank like mold/mildew or some other obnoxious funk. Every appliance was dented and damaged and the bathroom was just a nightmare. During our 2 week stay the towels and sheets were never changed and the security of the room was a joke. Back to that stink, even after being home for some months and after washing our clothes multiple times we had to get rid of them due to the stink still being present, this also included getting rid of our luggage for the same reason.

It was a last-minute decision! My undergraduate school is Syracuse University. Who knew they would advance to the Final Four Basketball Tournament in Houston. Well, they did! Debra and I decided at the last minute to take a chance that we could buy tickets from someone at the NRG arena and be part of this great history. Then, we tried to find a hotel for the weekend. Big problem! So, the best we could do on such short notice was the Crestwood Suites. It was awful! But, it was clean enough and comfortable enough since all we were going to do was sleep there for two nights. And, strangely, it was very affordable. We were not too pleased but had no choice. So, we made it happen, Apparently the hotel was changing owners while we were there. It was clear that common area maintenance and cleaning was not a priority. I hope that it is better now. Parking was ample but a the neighborhood was a little concerning. Regardless, we encountered no problem. I will not go back but the story is interesting to support the notion that Syracuse Orangemen (and women) are loyal and crazy!