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HomeTowne Studios by Red Roof Houston - Northwest

Houston, Texas United States of America

HomeTowne Studios by Red Roof Houston - Northwest
3.5

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NEofAZ
4 years ago
ok place BUT... tried to find this place and it was rough finding it because of the motels location reference to the frontage road. I was finally able to get there after driving around for 20 minutes trying to find it with my Garmin, I was finally able to get there only to be allowed into the lobby and then locked in the lobby for 20 minutes while the clerk did something(possibly eating supper)road. during this time numerous "strange" individuals walked by the office, after waiting for about 20 minutes I was then checked in and then I went off to get me something to eat. when I came back I noticed a "car" near where my room was with some "strange" people sitting in it to include a possible prostitute. I went to my room which was to be a non-smoking room but when I opened the door I was hit with the lasting smell of smokers. at this time it was to late to do anything and since it was just me I stayed. WIFI was ok, tv was average. when I checked out the next morning I informed the "manager" of what happened the night before to include the car with "people" just sitting there in it but she didn't care. I WILL NEVER STAY AT THIS "PLACE" AGAIN...NEVER!!!

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at HomeTowne Studios by Red Roof Houston - Northwest in Houston (Fairbanks), you'll be within a 15-minute drive of Memorial City Mall and CityCentre. This hotel is 10 mi (16 km) from Westheimer Rd and 14.1 mi (22.7 km) from Daikin Park.

Rooms
Make yourself at home in one of the 145 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.

Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Business, Other Amenities
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
giannibO6350WN
|1 review
Sorry excuse for a hotel So let me tell u about the people who work there they don't have there stuff together they charged me 48 bucks for one day then after the gn left the district manager was there no communication I been staying there with a expired id for months now because of the issue I had with them on Tuesday with the assistant manager I had to wait until the gn got back which was 2 hours u finally got my room for the week it was filthy I been homeless so was used to it I did not want to cause more problems but the was kids running around and people being loud could not sleep for four days u been asking them to clean my room and move me atleast would not do it so u finally asked for a refund only got a partial refund then now because u asked for the refund now they won't let me stay there with a expired id or pay the daily rate I been paying for months even the gn boss was ok with me now because I put a complaint I'm out the rest of my money and can't stay there u til I get a new id and pay regular rate this place is not worth 2 bucks to stay there I been outside it it was cleaner then the room lol all they r is a racist bunch of people
Kalia577
|1 review
JUST DON'T! YOU WILL REGRET HERE! Two words to sum up: RUN and HORRIBLE! I really don't even know where to start from. We booked this hotel at almost $80 a night but it was not worth even a penny. We pulled in late at night and there was a group of suspicious people right in front of the office. In fact there were a lot of shady people pretty much all around the property. I still held into my nerves and start looking for the office. Office was dark and the door was locked. One suspicious lady even told me to leave and that office is closed at night. I knew her information was not accurate and start looking for any signs for after hours check in. There was a small note on the front door to check in with the side window if the door is locked. I went to the side window and it was shut, locked and dark. There was a ringer outside on a broken dented wall and was not working. Of course by this time I had a lot of attention from unwanted people just hanging and walking within the property. I knocked on the window for sometime before finally somebody turned the lights on from inside and open the window. My room was on the third floor and with small kids and bags it was a huge hassle to take stairs. I was told that elevator was not working and when I looked at the elevator I knew why. It looked like somebody blew it up as it was literally ripped apart. The whole hotel was dirty and filthy as there were trash everywhere and all over. We went to our room and it was barely livable. Walls had dent, hole, and water leak markings. Refrigerator was dirty as hell and the floor was sticky as honey. Stove and its knobs were all broken and I was so afraid to even touch it to avoid any possible gas leak disaster. Restroom was extremely small and literally had a kid size broken sink. Bathroom was small and only had a one small soap. There was no shampoo or conditioner. Only two towels were provided for the entire family size room. Both towels had stains and were dirty. Air condition worked but was loud and noisy. I went downstairs to get more towels and after a lot of question and answer I was given some and even those had holes and stains! Of course they had no return/refund policy regardless of the reason so moving out after paying a hefty price was not an option for me. My entire stay was very uncomfortable and I didn't feel safe at all. Thank god that nothing happened to me or my car and I got out in 1 piece. This hotel needs a complete renovation from bottom up. First and foremost, security needs to be tightened up and they need to get rid of suspicious people. Wish I can give zero star!
G5651ZKashleym
|1 review
Horrible site!! DO NOT stay here! Me and my kids stayed here during the storm. There are suspicious and shady people outside all hours of the night. There is obvious prostitution and drug use on the premises. The rooms and outside are dirty. Not safe for children. DO NOT bring your kids here. The rooms are going for different prices, right now the room is listed for $54 but the day before the hurricane the prices were $100 a night. The office staff is very rude and dismissive. They give you a paper with all kind of rules regarding how to conduct yourself on their property, but it appears no one pays any attention to this and there is NO WAY management is not aware. The worst part is the lady at the front desk gave a keycard to my room to another person, so while me and my kids were getting settled, a woman opened our door!!! When I went to the front desk to complain, they acted like it wasn’t a big deal. You will not feel safe here. I was up all night watching my truck out of fear that it would get broken into. A lot of long term tenants.
burnetteg2020
|1 review
Very bad experience Stay at this motel my pocket book was stolen by the maid or one of the employees doing my stay I went to check on mail came back it was stolen out of my dresser under my clothes had two hundred dollars and all my identification was all taken no one seem to know nothing.also was there and for two months my mail wasn't given to me.toliet didn't flush had to pour water to me it go down.report the issue to front desk no one done anything.couple was fighing everyday next to me wish woman finally call the police after not friend beating her up.
NEofAZ
|1 review
ok place BUT... tried to find this place and it was rough finding it because of the motels location reference to the frontage road. I was finally able to get there after driving around for 20 minutes trying to find it with my Garmin, I was finally able to get there only to be allowed into the lobby and then locked in the lobby for 20 minutes while the clerk did something(possibly eating supper)road. during this time numerous "strange" individuals walked by the office, after waiting for about 20 minutes I was then checked in and then I went off to get me something to eat. when I came back I noticed a "car" near where my room was with some "strange" people sitting in it to include a possible prostitute. I went to my room which was to be a non-smoking room but when I opened the door I was hit with the lasting smell of smokers. at this time it was to late to do anything and since it was just me I stayed. WIFI was ok, tv was average. when I checked out the next morning I informed the "manager" of what happened the night before to include the car with "people" just sitting there in it but she didn't care. I WILL NEVER STAY AT THIS "PLACE" AGAIN...NEVER!!!

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