Holiday Inn Express & Suites Houston NW/Beltway 8 West Road, an IHG Hotel

Houston, Texas United States of America

Holiday Inn Express & Suites Houston NW/Beltway 8 West Road, an IHG Hotel
4.5
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O244KEvaleriaz
1 year ago
10/10! I had a great stay! The young lady in the front desk Briana was so warm and welcoming, very professional and fast. The room and service were amazing. Clean rooms,clean bathrooms, good food, nice and efficient employees. 10/10 experience will be staying again!

Property Location
With a stay at Holiday Inn Express & Suites Houston NW/Beltway 8 West Road, an IHG Hotel in Houston, you'll be within a 10-minute drive of Sam Houston Race Park and Willowbrook Mall. This hotel is 9.3 mi (15 km) from CityCentre and 11.2 mi (18 km) from Memorial City Mall.

Rooms
Make yourself at home in one of the 87 individually decorated guestrooms, featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, while 37-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and gift shops/newsstands.

Dining
A complimentary buffet breakfast is included.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Houston? This hotel has facilities measuring 350 square feet (32 square meters), including a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Curious28649308224
|1 review
Customer service? HIE always exceeds my expectation! This HIE property in this side of Texas is modern and their personnel, as expected, EXCELLENT! This alone is a welcoming experience for every traveling family. The downside of this property are the bathroom tiles that moves when you step on them and the Shower enclosure was not properly cleaned _
cesarmP3838FU
|1 review
Renovation started to pull molds and mildew We normally stay here to catch the Astros Hone Games series for past 2 season Currently under renovation from the years of neglect. Crew is disrespectful to females and biracial couples and the kids. Mold and mildew removal so better consider your health From my construction background, rooms are dated and ceiling still leaks in the breakfast room since middle 2023 but it’s like a waterfall each time we go and wait the rain. Molds and mildew is growing b/c they only plaster and paint the holes. Poor man’s solving skills. The place is neglected and we will try other hotel in the area for meeting up with family and friends for the games.
Departure37632256575
|1 review
Price Gouging after Hurricane Beryl Shortly after Hurricane Beryl, this business participated in Price Gouging and raised their rate from a typical rate of $65 - $90 per night to above $160 + Tax during the disaster of Beryl. July 24 price is $67 + tax. That is the rate for the same day booking. Price Gouging of over $100 during a natural emergency is a disgrace and Greed! This is in violation of the Texas Price Gouging Policy during an emergency. It's unfair to the people in need for this business to take advantage of our community when in need. If you also experienced Price Gouging during the Emergency, please follow by making a simple complaint. Link to Attorney General Ken Paxton: Go to: Ken Paxon Attorney General of Texas. Click "Menu" - "File a Consumer Complaint" - "General Complaint Form" Click General Complaint They need to understand we will not be taken advantage of during an Emergency regardless of the situation and opportunity.
guillermog519
|1 review
Disgusted and Poor Staff Worst Holiday Inn Express I have stayed at. We had a couple of problems there: 1. We found a bedbug in one of our booked rooms, and when we told the person at the front desk, he just said ok. My wife had to tell him to tell the manager and he just asked for our phone number and told us the manager will call us back (we haven’t received any call). Such a disgusting experience to have in a Holiday Inn Express, we are never going back to these hotels. 2. On the day of the checkout (which is at 12pm) the housekeeper tried to get into our room two times at 8am while we were sleeping (we had hung the do not disturb thing in our door and locked it) and a couple of minutes later she knocked on the door and asked that if we were going to checkout. Such an unprofessional staff. 3. Another one of our booked rooms was in front of the Boiler Room and told the front desk person that our room smelled of a lot of gas, she just said that it is normal, and she can’t do anything. I don’t know if that’s normal but I’m pretty sure it is not, that is such a dangerous thing.
O244KEvaleriaz
|1 review
10/10! I had a great stay! The young lady in the front desk Briana was so warm and welcoming, very professional and fast. The room and service were amazing. Clean rooms,clean bathrooms, good food, nice and efficient employees. 10/10 experience will be staying again!

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