Best Western Plus Indianapolis NW Hotel

Indianapolis, Indiana United States of America

Best Western Plus Indianapolis NW Hotel
3.5
Select room:
Availability
Kathy M
352 days ago
Above and beyond for guests with pets The staff went above and beyond on our last stay, especially Rachel at the front desk, the GM and the owner. We stayed with our too-smart-for-her -own-good dog. She got the ada accessible doors open and got out of the room and then outside. The GM and hotel owner chased her and put her back in the room. Rachel at the front desk watched her closely until we got back. When we went out the next day, Rachel kept our dog with her behind the desk so she didn't get anxious and try to bolt again. They all went above and beyond for us!

Amenities

Pool - Indoor
Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Best Western Plus Indianapolis NW Hotel, you'll be centrally located in Indianapolis, within a 15-minute drive of Indianapolis Motor Speedway and Children's Museum of Indianapolis. This hotel is 13 mi (20.8 km) from Indiana Convention Center and 13.3 mi (21.5 km) from Lucas Oil Stadium.

Rooms
Make yourself at home in one of the 121 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and gas grills.

Dining
Grab a bite from the grocery/convenience store serving guests of Best Western Plus Indianapolis NW Hotel. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Eugene H
|1 review
A damp and soggy experience... Overall, the rooms were nice, but they were very damp and musty. They were so damp that our clothes absorbed the humidity and made them damp and musty as well, and even my friend's eye mask was soggy. Friends in two other rooms on separate floors complained about the same issue. For that fact alone, we likely will not stay here again. However, here are some positives: ample parking; excellent breakfast -- variety of hot and cold foods, well stocked; remodeled lobby and rooms; easy check-in.
Kathy M
|1 review
Above and beyond for guests with pets The staff went above and beyond on our last stay, especially Rachel at the front desk, the GM and the owner. We stayed with our too-smart-for-her -own-good dog. She got the ada accessible doors open and got out of the room and then outside. The GM and hotel owner chased her and put her back in the room. Rachel at the front desk watched her closely until we got back. When we went out the next day, Rachel kept our dog with her behind the desk so she didn't get anxious and try to bolt again. They all went above and beyond for us!
Angela S
|1 review
Great stay, will return The room was really clean, the bed was comfy, and the breakfast was great. We stayed at the NW Indy location to go to the Street Car Takeover at Lucas Oil Speedway. We stayed one night here, and got a very restful sleep. The breakfast choices in the morning were awesome.
ilismithwest
|1 review
nice very nice stay.enjoyed the stay..coffee bar was amazing breakfast was great..hotel staff was awesome
Don Michael K
|1 review
Terrible hotel experience Stayed 6/14/24-6/16/24. Hallway smelled like weed. A person was sleeping in hotel parking lot on bench in front of main lobby. Bed was dirty. Outside entrance door was not locked to enter the hotel. Stabbing occurred across the street. Hotel staff was not friendly. Tried to contact Best Western corporate offices and they would call hotel with no reply. The Best Western Corporate customer service were not helpful. Will never stay at a Best Western again. Worst hotel experience.

Explore more