Nice hotel! Definitely enjoyed our stay here at the Royal Plaza Inn! The front desk attendant was so kind, cheery, and helpful! He helped make our stay a very pleasurable experience! The price was pretty great too and we enjoyed staying so close to Palm Springs!

Great hotel Enjoyed it ,love this place , great weather , comfortable beds. love the refrigerator and microwave. Anna is very nice extremely helpful and knowledgeable will come back. Rooms are very nice. Good Close to casinos , we have a great time.

Great Stay!! Im so happy to rave about this place mostly because of Anna one one RPI employees. She is a true gem. She really goes above & Beyond for her customers to meet their needs. She knows how to sell you a room too man lol. She also ensures & tries to find different ways to make sure that you, the guest, are okay with your requests & understand what you are paying for. I also witnessed her interactions with other customers; I was in awe. Anna's approach and how she talks with guests, deals with concerns & how she answers questions was extremely inviting, sincere and professional. I can't say anything bad about her customer service. Really she alone made our 1st time experience here so awesome. Thank you so much Anna you enhanced me and my kids short time here. So much more enjoyable. You're very polite. Happy I received efficient, superb, and all around amazing help with you. Our room was very spacious. We stayed in a 1 bed. It was a big Cal King I think i just melted in it. The mini fridge and microwave were clean and good condition. If i had to complain, it would really be in the bathroom. One side of toilet paper holder was kind of loose but that was already noted in the notes for the room front desk told me. Also we only had one shower curtain that had to stay inside the tub. That personally is kinda gross but i trust they wash the curtains. Other than that everything was very clean & extremely spacious like I said before. The room can get super cold thankfully you you can adjust the temp plus RPI provides a little heating lamp that you can plugin. Oh that reminds me there's not a ton of plug outlets in accessible places but we made do. Just a heads up too, in our room the cal king 1 bed, a thick comforter for bedding was not supplied just a light blanket. The good thing to that is the heat lamp provided plus getting to adjust the temp yourself. All those lil complaints are so minor and have fixes. The service given at RPI makes its all ohk honestly. I cant forget Chrissy another RPI employee too. I only spoke to her one time. In that one time so was especially helpful to me. She is so sweet and understanding. I came to her with a cleaning problem a spill i guess i can say in the middle of the night too and Chrissy was so helpful and concerning. Overall I really enjoyed my stay here and I hate that I have to go. I hope RPI knows that they have exceptional front desk employees with Anna and Chrissy.

A nice place while passing through I was traveling from San Jose to Phoenix. The Royal Plaza was part way to my house. I had planned on getting tot he hotel around 7PM in the evening. I was running way behind schedule and didn't arrive at the motel until 2AM the next day. Rather than giving me a hard time the older gentleman at the counter was extremely helpful anf friendly. At no time did I feel like I was hassling him or putting him out for checking in so late. The hotel itself is clean, quite and nice. That is all I can ask for. I would stay again.

A Place With Possibilities I recently stayed at this hotel because it was only a few miles from the casino. There is shopping in the area and the casino was less than 10 minutes away. The staff was friendly if not helpful. I showed up after having traveled 3 hours in the car and was told that my room was not ready because it was still being cleaned. I was also told the pool was locked because of recent chemicals being added. I think in the middle of a hot day, was bad timing. I also noticed that there were a couple of chairs by the pool, but no patio umbrellas. I do not understand the lack of shade as it is Pal Springs area. My room keys did not work and had to be re-scanned. The room was cool, but never got really cold even though the AC was set to the extreme. The room itself appeared mostly clean, though I noticed it was dirty behind the bathroom door. The room contained a fridge/freezer and microwave, but there was no ice bucket. This means you need to wait for a drink to cool, unless you use the machine. There was shampoo/conditioner, but no soap. Fortunately I bring my own.The shower curtain was somewhat tattered, being torn around several of the holes. The internet was sketchy and I was continually having to re-connect. Likewise the TV had a hundred channels, but mostly all you got was shopping channels. There were numerous channels that appeared you could possibly purchase, but I did not try. I believe all of the fauts at the hotel are fixable. Until I have some reassurance that an effort has been made, I will likely not return.