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Courtyard by Marriott Jackson

Jackson, Mississippi United States of America

Courtyard by Marriott Jackson
3.5

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MrsAnnLL
4 years ago
Very disappointing Not up to Marriott standards. The window seals are all broken and the windows look like a dirty shower door. The air conditioner was turned down to 60 degrees and took room awhile to warm up. We were spoiled by a very nice Courtyard in Nashville. This one is disappointing.

Amenities

Pool - Outdoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
When you stay at Courtyard by Marriott Jackson in Jackson, you'll be in the suburbs, within a 5-minute drive of Tougaloo College and Woodworth Chapel. This hotel is 1.4 mi (2.2 km) from Boddie Mansion (Tougaloo Mansion House) and 2.5 mi (4 km) from Parham Bridges Tennis Center.

Rooms
Make yourself at home in one of the 117 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, shopping on site, and a fireplace in the lobby.

Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Russandkaty
|1 review
Disgusting I am a loyal Marriott customer (platinum) and feel I have a certain confidence in the brand. This experience makes me want to do A LOT more homework before booking. Check in was fine and the front desk staff was nice. Trouble began at the elevator - sticky floors are never a good sign. Upon entering the guest room we were overpowered by the smell of air freshener over what I think was cigarette smoke. The carpet had not been vacuumed, paint peeling in the bathroom, an unfinished patch job on the bathroom ceiling, no trash can in the room and insufficient towels for a double queen. The phone was not plugged in and the faceplate was not attached to the wall leaving a big hole. The TV and the fridge did not work. And in the morning there was a roach on the phone next to the bed. It was late when we checked in and we were only there one night so just muddled through. We did get more towels and a trash can and they fixed the TV, but I am really shocked that Marriott wants to be affiliated with this property. Skip this one when making your travel plans.
marycG8396ZF
|1 review
Horrible hotel Avoid this hotel: we made a reservation for June 27, confirmation number and everything. Went to check in, they had cancelled our reservation without notifying us or anything. We were without a room for the night, not to mention they will NOT credit my card back for the stay, of course we were only traveling through Jackson for the day. So I can't just pop back in there to speak with anyone. They won't answer their phone either. The lobby was dirty and the staff were rude. Definitely not up the Marriott standards
MrsAnnLL
|1 review
Very disappointing Not up to Marriott standards. The window seals are all broken and the windows look like a dirty shower door. The air conditioner was turned down to 60 degrees and took room awhile to warm up. We were spoiled by a very nice Courtyard in Nashville. This one is disappointing.
whalbro
|1 review
Danger room345 has serious issues Stayed in room 345 on 5/17/21 we came in late after dinner at nearby restaurant. When we awoke the next morning we were startled to see the ceiling was bowed downward with several cracks showing outlines where drywall was separating at the seems. If we had seen this the night before we would not have spent a minute there. We hurriedly dressed took pictures and got out of there. Told desk clerk about the room and left . Any hotel that would put a guest in such a room should be avoided at all costs
4Rileygirl
|1 review
Disappointed I would not recommend this hotel. For a Marriott property, I was very disappointed. Not very clean, noisy air conditioner, cheapest pillows ever. There was a hair on my bed - not acceptable, especially when Covid-19 cleaning guidelines. Bed was comfortable and receptionist was nice.

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