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Red Roof Inn & Suites Jackson, TN

Jackson, Tennessee United States of America

Red Roof Inn & Suites Jackson, TN
3.5

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Suzanne N
1 year ago
Exceptional Staff Good Value We had reservations in another motel in Jackson, and arrived to a room with a broken toilet, and were told they had no other rooms. We started looking elsewhere and when we checked this Red Roof Inn, Mandy went above and beyond to help meet our needs. Great Value. Comfortable.

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
When you stay at Red Roof Inn & Suites Jackson, TN in Jackson, you'll be in the business district, within a 5-minute drive of Old Hickory Mall and Music Highway Crossroads. This hotel is 1.9 mi (3.1 km) from Casey Jones Village and 3.4 mi (5.5 km) from Lane College.

Rooms
Make yourself at home in one of the 88 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Amenities
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and barbecue grills.

Dining
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.

Business, Other Amenities
Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Terry C
|1 review
Never again. Worst motel we ever stayed in. The first night we arrived to find blood droplets on our sheets. We call the desk, and they told us to bring the sheets to them and they would give us another set to put on. Needless to say, that didn't happen. I was told he did not like my attitude. They finally give us another room and it has no mirror, only a hole in the wall where a mirror was with a paper towel stuck in it. Coffee on the counter with no coffee pot. Went to take a shower and I noticed what looks like dirt under the mat in the shower floor. I pulled the mat up to find a hole in the shower pan as big as my foot. If I would not have moved the mat my wife who is disabled or I could have stepped in that hole and hurt ourselves. The vents on the AC were nasty and needed cleaning. We have nothing but grief from Red Roof who said they would give us points to use on another room later instead of money back.
Suzanne N
|1 review
Exceptional Staff Good Value We had reservations in another motel in Jackson, and arrived to a room with a broken toilet, and were told they had no other rooms. We started looking elsewhere and when we checked this Red Roof Inn, Mandy went above and beyond to help meet our needs. Great Value. Comfortable.
Pam J
|1 review
Terrible night stay! Room was the dirtiest I have ever been in. The blow dryer has sticky yellow stuff on it. Bathtub floor not clean. Felt unsafe. Loud party in room next to us. Had to get police to shut it down at 1 am. Breakfast Room was shut down because of circuit breaker kept flipping.
Bobby G
|1 review
There are other places First, we had reservations and WERE CHARGED FOR three nights (Friday, Saturday, and Sunday). Check-in was great....the young lady at the desk was very kind and professional. We had to make 2 or 3 trips to the office to get help getting into the room because the key wouldn't work but finally got inside. First thing Saturday morning we were told we had to be out of the room by Sunday morning because of a safety inspection. No one apologized for the inconvenience, no one offered help finding another place to stay, just told to leave by Sunday morning. Later that afternoon I asked the manager about a refund for the day we weren't allowed to stay and was told he would issue a credit on Sunday morning. Sunday morning no one could issue a credit but I was told it would credited in "a few days" and was given a revised bill. After 4 days, no credit. I called after 5 days and more runaround. I called again after 8 days and another runaround. American Express now assures me it will be taken of. Thank God for American Express.
681dianew
|1 review
Worth another chance! I’m glad we gave this motel another chance. The last time we stayed here was at the end of the pandemic, and we didn’t have a very good experience. Because we travel with our dog, and we had enough points for a free night, we decided to give it another try. The room was clean, and the location is good for our driving trip from Dallas to the North East. There are lots of restaurants nearby. This time, they even had a pretty decent breakfast. The lobby was open, and the check-in and out went well. There were some sketchy people in the parking lot, and some loud partiers at night. But there were other guests with pets staying in the front of the hotel, and no one bothered us. If you’re picky then spend more money and stay somewhere else. Otherwise, it’s an okay place to spend the night on a road trip.

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