Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area

Jacksonville Beach, Florida United States of America

Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area
4.5
Availability
666johni
2 years ago
Great Shelter from the Storm Summary: We enjoyed our stay and would absolutely stay there again. Context: I am a Hilton Honors member, stayed during hurricane Idalia and had a small dog. Staff: Check-in staff were very friendly and helpful. They had house-cleaning staff on duty even with the hurricane. Within an hour of checking-in they followed up to make sure everything was to my satisfaction. Facility: The hotel was in good shape, had a food serving area and combination dining area and living-room. It had a good gym with equipment in good shape. Each floor had washer/dryer sets that were reasonably priced at $1 or $1.50 per batch. Room: The room was clean, did not look worn and there were no smells. The TV was large and leveraged DirectTV for cable channels. The bed was a little firm but the pillows were soft. The bathroom was clean, tub and toilets were clean, no dripping faucets, plenty of towels and toiletries. It had a “larger” dorm-size 3.5-ish cubic-foot refrigerator, microwave and coffee maker. There was a hotel style window HVAC with wall thermostat that had no limits on low temp setting. There were also several USB charging ports. Location: The hotel is very close to World Market, Publix and Target; as well as several restaurants. Breakfast: Even though there was a hurricane passing by, there was a plentiful breakfast with scrambled eggs, smoked sausage, roasted potato wedges, several cereals, pastries, bananas, apples, waffles…..

Amenities

Pool - Outdoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property LocationWhen you stay at Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area in Jacksonville Beach, you'll be in the business district, within a 10-minute drive of Mayo Clinic Florida and University of North Florida. This hotel is 9.6 mi (15.5 km) from St. Johns Town Center and 8.9 mi (14.3 km) from Mayport Naval Station.

RoomsMake yourself at home in one of the 117 air-conditioned rooms featuring refrigerators and microwaves. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

AmenitiesBe sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a television in a common area.

DiningGrab a bite from the snack bar/deli serving guests of Hampton Inn Jacksonville/Ponte Vedra Beach-Mayo Clinic Area. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Business, Other AmenitiesFeatured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Jacksonville Beach? This hotel has 500 square feet (46 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
escape_the_cold
|1 review
Will not return Stayed 4 nights while in Jax for business and chose this hotel due to proximity to Mayo. Rooms could use a refresh but were generally clean (other than the carpet which felt sticky). However, we experienced several issues during our stay - barking dogs in nearby rooms, aggressive dogs lunging in hallway, lack of daily housekeeping (not disclosed at time of booking), dirty pool, etc. Staff were pleasant but poor upper management is evident in the many service failures. Will not return or recommend.
666johni
|1 review
Great Shelter from the Storm Summary: We enjoyed our stay and would absolutely stay there again. Context: I am a Hilton Honors member, stayed during hurricane Idalia and had a small dog. Staff: Check-in staff were very friendly and helpful. They had house-cleaning staff on duty even with the hurricane. Within an hour of checking-in they followed up to make sure everything was to my satisfaction. Facility: The hotel was in good shape, had a food serving area and combination dining area and living-room. It had a good gym with equipment in good shape. Each floor had washer/dryer sets that were reasonably priced at $1 or $1.50 per batch. Room: The room was clean, did not look worn and there were no smells. The TV was large and leveraged DirectTV for cable channels. The bed was a little firm but the pillows were soft. The bathroom was clean, tub and toilets were clean, no dripping faucets, plenty of towels and toiletries. It had a “larger” dorm-size 3.5-ish cubic-foot refrigerator, microwave and coffee maker. There was a hotel style window HVAC with wall thermostat that had no limits on low temp setting. There were also several USB charging ports. Location: The hotel is very close to World Market, Publix and Target; as well as several restaurants. Breakfast: Even though there was a hurricane passing by, there was a plentiful breakfast with scrambled eggs, smoked sausage, roasted potato wedges, several cereals, pastries, bananas, apples, waffles…..
c2m00re
|1 review
Great hotel with friendly staff. Hotel was clean, the staff were very friendly and helpful. Enjoyed the breakfast every morning. Rooms were clean and the bed was pretty comfortable. I would definitely come back and stay at this hotel.
marilynhX1433KE
|1 review
Not sure I'd recommend after my last stay Coffee was consistently cold except for first thing in the morning Rooms were humid even with the AC going I had surgery at Mayo Clinic and the guy that answered the calls for the shuttle kept sending drivers to the wrong building. I was left sweltering in the heat waiting to be brought back to the hotel after being released from the hospital and the receptionist guy at the hotel kept sending the driver to the wrong location. Couldn't digitally check out and there was no one at the desk at 4:30 am when we left to catch our flight home. My husband was trying to get our luggage outside to load in the Lyft and the door shut on him and he COULD NOT get back in. He buzzed and buzzed and banged on the door. The swipe wasn't working. Someone had to go around the back to get in and then come open the door. When we finally saw someone that worked for the hotel and told her what happened, she just looked at us like we were crazy and never stopped moving. No offer to help, nothing. I'm seriously considering not staying here again and I have many more visits to Mayo to make. It would be more costly, but easier and without all the problems, to stay at the Marriot property on the Mayo Clinic campus. I don't need to deal with that kind of poor service when I'm recovering from major surgery. Very very disappointed.
SEP20190
|1 review
“No” Stuffy rooms, with a hint of mold smell. We started looking at other hotels nearby immediately after arriving, and not because of the conditions of the room. There was one common thing from the staff here, and it was the word “no“. The straw that broke the camel’s back was my late night conversation with the front desk individual Miguel. Hey “my toddler fell from the bed, do you know if you or nearby Hilton hotels have any cribs?” he’s reply was “no sorry”. The first and closest Hilton hotel I called was able to help. I understand that there’s only so much you can do regarding some of these issues, but staff willingness to help… I would expect better from a Hilton brand. This might be the stay where I decide to give my Diamond back.

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