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Hilton Garden Inn Joplin

Joplin, Missouri United States of America

Hilton Garden Inn Joplin
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WBJM2009
1 year ago
Fine for our quick stay One night stay here was fine. Staff were friendly. Rooms were adequate and beds were comfortable. We had breakfast in the lobby and it was good - I am a gold member so it was free. Many fast food and dine- in restaurants close by this hotel. Would stay here again.

Property Location
With a stay at Hilton Garden Inn Joplin in Joplin, you'll be in the historical district, within a 15-minute drive of Downstream Casino Resort and Freeman Hospital East. This hotel is 1.8 mi (2.8 km) from Freeman Diabetes Center and 2.3 mi (3.7 km) from Lake Erie Wine Country.

Rooms
Make yourself at home in one of the 96 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Don't miss out on recreational opportunities including a spa tub and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.

Dining
Enjoy American cuisine at The Garden Grille & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Joplin? This hotel has 1066 square feet (99 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
tamember2013
|1 review
Warning. Stay away. Booked 3 nights (5/3-5/6) arrived at 1:00 am on 5/4, immediately knew we could not stay three days but were exhausted. Curtains ripped, bedspread full of pulls and holes, bathroom smelled damp and mildewy, shower curtain moldy, bathtub moldy w/ a huge hair stuck to the wall, towel rack covered in rust. Once we tried to sleep, the AC ran all night with a loud rattling noise that kept us awake. The next morning, we tried to shower, handle was broken and only 1/2 the water dribbled out. We have photos of ALL these issues, emailed them to mgmt and rec'd NO response. After checking with our family members in a different room, we learned that their room was just as bad, we immediately contacted Expedia to request a refund for our remaining two nights. We were told there was no hotel manager on duty and we'd have to wait 72 hrs for an answer. We were offered new rooms but why would we want two different disgusting rooms? We refused and were gone by 9:30 am. We went next door to the Homewood Suites by Hilton. We explained our predicament to Jodie at the front desk, who was wonderful. She found us two rooms AND allowed us to check-in EARLY, at 9:30 am instead of 3:00 pm at NO additional charge. We would HIGHLY recommend this hotel. It was slightly more $ but SO worth it. Clean spacious rooms, beautiful lobby, helpful staff. Took 60 hrs for mgmt to respond that they refuse to refund our $. Mgmt never responded to our email w/ photos. Horrible hotel, horrible mgmt. Stay away.
Carrie B
|1 review
Choatic service No hot water in the shower 3 days in a row. Even after running the shower for 10 mins. Diet Coke fountain ran out day 1 and wasn’t replaced. If you are looking to stay here for the bar restaurant on site. Please reconsider. No alcohol sales and Inconsistent breakfast. There’s a newer Home2 by Hilton down the street. I’ll try that the next time I’m in the area.
Ann C
|1 review
Worn, Dirty, Subpar for Hilton...Staff members were nice Very worn down hotel. Hilton Honors member, and this is not on par with usual Hilton properties. Came in for a quick overnight trip, arrived at 11:30pm and left shortly after 10am the next morning. The staff was super friendly. The lobby looks updated, and the exterior was clean and well lit at night. The room smelled of cigarette smoke, like it smelled like someone was smoking in the room the entire night, and we could smell the smoke on our clothes after just an overnight stay. The beds were old and you could feel the springs. Room was just worn, and as clean as they could get it. It was a shoes worn at all times type of stay. The walls are paper thin. Upon checkout I informed the front desk of the horrible smoke smell in our room, he kindly acknowledged and said he would have the staff check into this, yet you could tell he was not surprised by this. Ultimately would not recommend this location.
WBJM2009
|1 review
Fine for our quick stay One night stay here was fine. Staff were friendly. Rooms were adequate and beds were comfortable. We had breakfast in the lobby and it was good - I am a gold member so it was free. Many fast food and dine- in restaurants close by this hotel. Would stay here again.
jmathis2023
|1 review
Old and dirty, terrible beds, More of a Quality Inn the Hilton Garden Inn. Worst beds ever, elevators stunk like hair gel, carpet was stained and worn, over all nasty. Was not offered breakfast. Much better motels in the area with better accommodations, cleaner and newer or at least remodeled

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