Comfort Inn Shelbyville North

Nice staff but question about cleanliness Booked this online by looking at other reviews. We only needed one night because we were in town for a softball tournament. It was close to the ball park, had plenty of restaurants and gas stations nearby. However, upon arrival and walking up to the front door I could smell an odor between strange and over powered air freshener. Walking in the doors it was an over powered smell of air freshener, way too much. So I automatically assumed they were covering up a bad smell. The lobby seemed clean and there was another family that appeared to be another softball family hanging out so I decided to be patient. The girl at the check in counter was nice and got us checked in quickly. We walked to the elevator, saw the small but decent pool with people playing in it and the over powering smell of pool chemicals too. Got on the elevator and avoided the puddle of water which I assumed was from a child dripping from the pool. Got off on the 2nd floor and was now struggling to breath from the over powering air freshener or strong cleaning chemicals but found our room, went in and husband of course closes the curtains and turns the a/c down to morgue setting lol I do what I always do and pull back blankets and sheets to check for cleanliness and he goes to the bathroom. I'm trying to decide if my shoes are sticking to the carpet or if it is my imagination and he says "I'm pretty sure there is still toothpaste in the sink". I walk to the bathroom door and look at the floor and ask if the floor has been cleaned, look into the sink and I don't know if it is toothpaste or cleaning product residue but turn to inspect the shower and notice there is no shower curtain. We try to decide if this is where we want to stay. Our friends are in the hallways checking their room and giggle and say "how do you check for bed bugs?" They were joking because it was just the vibe. But it was kind of a serious question too. We went back to the elevator and determine the puddle of water was not from the pool but probably a spilled soda because it was sticky. We went to the counter and told her our room needed a shower curtain and her eyes showed embarrassment and she went to the back room and brought me one. I said "oh, you want me to put it up?" She politely said "well I'm the only one here, I don't have any housekeeping staff here." She was not rude and sounded very apologetic. Husband took it and went back upstairs to set it down and we would put it up later. My friends were waiting out side to see if I was going to explode lol. They left to go back to the ball park, husband and I decided not to stay there for the night. Girl at front desk was very nice when we told her we changed our mind about staying because we were not happy with the cleanliness and she quickly gave us a refund. Overall it wasn't horrible, I've seen worse. But it just wasn't what we were wanting. We chose to spend an extra $75 and go across the main road, not next door, and stay at a different place.

Great Place To Stay Nice hotel that had something that I haven't seen in a long time. It had a hotel welcome guest book listing local establishments, places to see and rules of the hotel. Wish other hotels still had these. A/C worked great and room checked all of the boxes. Quiet location. Parking can be a little tight during peak periods.

Highly recommend Nice clean hotel with comfortable beds. Our room had just been remodeled and was very clean. Breakfast was pretty minimal but understandable since the front desk gal prepared breakfast also. Good choice for a nights rest

Wgi weekend success Clean stay yet started to look used. Super staff. Felt it still was little to pricey. Breakfast was enjoyable. Originally placed in 2 rooms over pool. But they smell really bad and one of those rooms, the ac/heater doesn't work. Moved to end of hall and these were just find. Girl at desk was super gracious.

Great motel at a fair price. Wife and I have stayed here several times in the past years. Very clean inside and outside. Staff very friendly and accommodating. Breakfast area nice and well stocked. Plenty of supplies in room and bed very comfortable. Beth checked us in as well as checked us out. She was very friendly and efficient. Thank You!