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Comfort Inn Downtown - University Area

Kalamazoo, Michigan United States of America

Comfort Inn Downtown - University Area
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Lyndsey E
1 year ago
Vagrants Druggies hanging out in parking lot. Got approached two separate times and couldn’t even understand what they were saying. They followed me into hotel and one tried to get on elevator with me. Not a good area apparently, which surprised me since it’s close to downtown area that is nice and the university. I would not stay here again. Should’ve read the reviews ahead of time. Lesson learned.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
A stay at Comfort Inn Downtown - University Area places you in the heart of Kalamazoo, within a 10-minute walk of Western Michigan University and Kalamazoo College. This hotel is 0.6 mi (1 km) from Waldo Stadium and 0.6 mi (1 km) from Markin Racquet Center.

Rooms
Make yourself at home in one of the 60 individually decorated guestrooms, featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.

Dining
A complimentary buffet breakfast is included.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Jeff B
|1 review
WORST HOTEL EXPERIENCE EVER worst hotel I have ever stayed at. The people were fine, however.... No lock on the door - it was ripped out and never replaced Shower was filthy, and the hand held device point directly at the wall and could not be aimed. The shower curtain was 6-8 inches to short allowing lots of water to pool on the tile The safety rail around the tub may not have been secured at one end. The electrical in the bathroom was terrible...the main light switch didn't have a cover, meaning with wet hands, one might have been able to touch live wires. The toggle switch besides the light switch was pushed into the wall and appeared non functional. The refrigerator was replaced with a odd looking replacement - I did not use. Under the fridge was a piece of chip board which was swelled up and appeared to be something someone could stub their toe and end up with a big sliver. The linens and bedding were very clean, however the pillows may have overstayed their welcome. The TV was about half the size of a normal set, and the programming available was terrible. The exterior window appeared to look like someone had tried to break in from out side, as the frame was bent. The privacy blinds were not long enough, so if you closed them them light came in from the ends etc. The windows had lost the seal some time ago. It looked they were very dirty but simply highly fogged over. Breakfast started at 7a, and I was there at 7:20 to find: toaster doesn't work at all. Tried to make a waffle, but the unit wasn't even warm. Only 1 of the 4 juices had anything in it. I tried the "fakey" fried eggs, and they were ok, but surely not warm. I had a piece of sausage and could have pounded nails in with it. It the lobby the public bathrooms were locked, and the Ice water with lemon was out and all of the ice melted.
Lyndsey E
|1 review
Vagrants Druggies hanging out in parking lot. Got approached two separate times and couldn’t even understand what they were saying. They followed me into hotel and one tried to get on elevator with me. Not a good area apparently, which surprised me since it’s close to downtown area that is nice and the university. I would not stay here again. Should’ve read the reviews ahead of time. Lesson learned.
Nalo B
|1 review
WORST HOTEL STAY EVER!!! Worst stay at a hotel. EVER!!. I reserved 2 rooms for 3 nights. The first night was a disaster, had to change rooms 3x in one night! Rather than just refund us for the 1 night, they said all they could do is charge us for that night & refund us the other 2 night. Requiring us to find a new hotel & move a 4th time.
962wakeb
|1 review
My fee They charged me an extra $100 for a free told me I should have it back in my account by the next day haven’t got it it’s been over two weeks they keep giving me a run around also had blood stains on sheets my room smelled like vinegar SAVE YOUR MONEY
Marklakehouse
|1 review
It’s difficult to imagine that Choice Hotels let’s this property have a Comfort Inn sign. They’re doing a renovation but is that any reason for the rooms to be dirty? Cracked and discolored window, nicks in furniture, low (really low) watt light bulbs, a kind of warm shower (definitely not hot), shower won’t drain, old mattresses, very inexpensive furniture. I’ve stayed in at least a couple dozen Choice Hotel properties in numerous states and this one is by far the worst. If you’re looking for a third world hotel experience, this is it.

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