Location ok, but... The staff was very friendly. However the "Free breakfast" left A LOT to be desired. The cereal was stale and the juice was warm. The Lobby entry smelled CONSTANTLY of weed. Fortunately the room did not. Comfortable and fairly quiet. Good location to get into Charlotte, but far enough away from a regular store to be a pain.

Spend the extra money to go anywhere else One of the worst hotels I have been to. The room was dirty, stank of cigarettes, had multiple holes in the walls and doors, and had a hard, uncomfortable bed. I had to rinse the shower before using it. It hadn’t been deep cleaned (ever?), or vacuumed. We got pulled over by a cop who saw us leave the parking lot, and when he realized he had no reason to pull us over, he asked if we were staying at the hotel and told us to “lock our doors, it’s a sketchy place”.

Microtel Kannapolis Great Place The management and housekeeping personnel are second to none. I always feel like I'm staying with family here. Thank you so much for the care and attention you guys show. I have and will continue to share with my family and friends this place.

Surprised at the nice upgrades The room look like it had a few upgrades. All but the bed and maybe the pillows. Very clean. Customer service in the evening when we checked in couldn’t tell me what the $50 deposit was for. Just that that’s what they do. The girl in the morning as we checked out was very amenable.

Worst hotel experience I've had The guy at the front desk was rude and uninterested. We got to the room and the key unlocked the door, but the door wouldn't open. While my husband went back to the front desk, two more people on the floor had to kick or shove their doors open. It took us 4 tries to get in the room. Maybe we should have stayed in the hall, because the room was awful. The "mobility accessible" room barely allowed my wheelchair to pass. When I entered the bathroom in my wheelchair, there was no room to close the bathroom door, it was that small. The sink didn't drain. The bathtub was dirty. The walls were dirty. There was a weird odor in the halls and the room. People were fighting and screaming in the hallway, hitting the walls and our door. The hotel staff called the police, it was that bad. There was another screaming match at 3 AM, and another call to the police. They are probably on speed dial. The ice machines weren't on each floor, you had to go back to the lobby. There was supposed to be a hair dryer in the room, but there wasn't. There wasn't even an alarm clock. The entire experience was just awful.