clean and quiet the room was clean , staff was polite and helpful.the pool and hot tub was clean,a bit loud with little ones having fun but over all nice.The only problem is the Bistro.... the food was aweful and the coffee was pure mud..The should get rid of starbuck for ever..that is not Marriott standard.

The product and value were not Marriott standards. Hotel is dated and overpriced for summer weekend. The new LCD TV boasted in their amenities package is from 2011. Musty smell in hallways and room. Fairly close to Thruway. Cleanliness was a 5 but hard to make old new. If you are charging almost $400 give me the amenities and technology to bring the value.

Not up to Marriott standards. You must be your own housekeeper! First time I have ever stayed at any hotel that I had to make my own bed. They only service the room every 4th day and I’m only staying 3 days. Stay away from this dump. They should pay me to make my own bed!. Staff seems nice enough but it doesn’t excuse no housekeeping. This should NOT be a Marriott property!

Susie Lopes Ms. Lopes, the manger, was so sweet and attentive. Even in these trying times she was so kind and helpful. Gave us great suggestions for restaurants and facilities to visit in town. A true treasure to the Marriott family. Can’t not be over stated how convenient it is to be right next to all the amenities at the Hudson Valley Mall. Loved the room, loved the service, will be back. Bless their hearts.

Very clean but handful of negatives My stay overall was pleasant, there were pros and cons. The hotel and my room were very clean! I witnessed staff cleaning the lobby while coming in and out. There were more than one hand-sanitizing stations which was nice. The staff at the front desk were very helpful and friendly, especially the manager who helped me switch rooms so I could check in early. I interacted with a cleaning employee who was also very friendly. My room was advertised as having a mini-fridge, I am vegan and always travel with food. I had purchased some cold and frozen items. Once I arrived, I was informed that the fridge is actually just a “cooler”. I ended up throwing out one of my frozen meals and had to make a make-shift freezer with ice and a bag to keep my other food cold. If you need an actual fridge, make sure you clarify, this was a huge upset. The door to my room would not shut on its own which I did not realize until returning once to see it open! I had to slam it shut so it would close properly. That was annoying and I was worried I would bother other guests as it was very loud slam The heater in my room was so loud that it woke me up both nights when it turned on. That was a big inconvenience. Almost every time I called the front desk no one would answer. Twice I went down to the desk and there was no one in sight. Finally, when another guest showed up I called the hotel so someone would come out and help us. That seemed odd, unprofessional and frustrating. The hotel is currently offering 1 hour time slots for the pool for each guest, which was actually nice, but it didn’t seem that they were cleaning between guests. Both times many dirty towels were left in the pool area. I booked this 2-night stay to get out of my house, I needed a break due to the pandemic! My main concern was cleanliness and like I mentioned, the hotel was very clean! If you’re looking for a 5-star stay, however, this may not be it.