Crowne Plaza Knoxville Downtown University by IHG

Knoxville, Tennessee United States of America

Crowne Plaza Knoxville Downtown University by IHG
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DNorden
322 days ago
Great location and great service. Great service and very nice room. Gym was amazing for a hotel. Location can’t be beat if you are there for a concert, UT or restaurants downtown. Only minus is the pool - it could use a revamp. Parking within hotel - steps to Market Square. We had a very pleasant stay.

Amenities

Pool - Indoor
Center- Fitness
Internet - Wi-Fi - Free
Restaurant

Property Location
A stay at Crowne Plaza Knoxville Downtown University by IHG places you in the heart of Knoxville, within a 15-minute walk of University of Tennessee and Knoxville Convention Center. This hotel is 1.4 mi (2.2 km) from Neyland Stadium and 3.1 mi (5 km) from Knoxville Zoo.

Rooms
Stay in one of 195 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Mahogany's Restaurant, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Knoxville? This hotel has 15670 square feet (1456 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
DNorden
|1 review
Great location and great service. Great service and very nice room. Gym was amazing for a hotel. Location can’t be beat if you are there for a concert, UT or restaurants downtown. Only minus is the pool - it could use a revamp. Parking within hotel - steps to Market Square. We had a very pleasant stay.
anaurts
|1 review
From our recent trip to Tennessee, this is unfortunately the hotel that takes last place! Disappointing stay after being recommended to stay here by a friend. Hotel was dated and decor tired. Staff were friendly and welcoming, however terrible breakfast experience - We were sat at a table and told the a la carte menu could be served from 6am but the buffet wasn’t available until 7am, which was fine. When we ordered a few items from the menu, then waitress (who was working her first shift) said we’d be cheaper to have the continental buffet. We pointed out that we had been told it didn’t open until 7am so she went to check with her manager ‘John’. John didn’t appear to be interested so she had to ask another waitress. We eventually never got an answer and proceeded with our breakfast. The milk was off and the croissants tasted like they had been sitting out for a few weeks! When we came to pay, our waitress couldn’t get the till to work, so she asked John who again didn’t look interested to assist (bearing in mind he’s the manager and this is her first day) and passed her off to find another colleague. From our recent trip to Tennessee, this is unfortunately the hotel that takes last place!
Miami C
|1 review
Amazing service 10/10 Beautiful hotel, excellent service as soon as I came in, I was greeted by assistant Manager, Adam He’s been awesome throughout the whole stay. At check in we were attended very rapidly, our original room at checked in unfortunately, the AC wasn’t cooling properly and Adam quickly reassigned us a room he also sent Israel to bring the key up to our room so we wouldn’t have any inconvenience. Both rooms beautiful and amazing. Will definitely come here again. All staff is amazing.
KathyB7383
|1 review
Great Find This is a great hotel! It sits between the Old City and Market Square. They have a lobby level bar that is quite accommodating, a great gift shop with many interesting items, and an incredible fitness center. The staff is extremely friendly and the hotel is absolutely beautiful. I stay here everytime I visit Knoxville.
amyw2012
|1 review
Fine hotel We just stayed one night on our way back home. The staff that checked us in were friendly. There were 7 of us in 2 rooms, but our status only gave us 4 free breakfast coupons. My mom and brother went and said it was good. Our room was clean, comfortable, and it had a keurig.

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