Don't Let the Photos Fool You This is a local hotel not intended to meet the expectations of those who want a safe and clean respite for the night. I’m not used to leaving negative reviews, but even my food deliver driver here advised that I leave immediately. The filth is overwhelming. The hotel reeks of cigarettes and carpets and toilet seats are unabashedly stained. The one elevator that works has missing buttons. Trash covered hallway floors would be easy to remedy, but every carpet surface is covered with stains. I booked through a third party and spent the first several hours of my stay desperately trying to get a refund so I could say elsewhere. Because no one answered the phone as the hotel- front desk staff were especially inattentive. Although my reservation was fully prepaid, they collected a deposit on my arrival that other guests assured me would not be returned. I’m embarrassed I booked this place and won’t gamble on local spots in Laredo again.

Bad hotel. Terrible experience, dirty carpet from years, stains all over the place, the room infested with cockroach, facilities in poor condition. We didn’t stay. The hotel has a non refundable rate. Air conditioning full of garbage, the 7th floor has humidity odor.

Worst Hotel Ever We booked an overnight stay for one night ,We had Family coming into town that wanted to do some shopping ,The Hotel quoted a price of $109 and when we got there quoted us a price of $79. There was no restaurant there was no pool because there was no water in the pool we were told there was a breakfast in the morning and when we woke up the next morning Not only was there no breakfast there was a frozen biscuit in the refrigerator with frozen chicken patty in the middle a bowl of apples and two coffee pictures that were cold and when I went to go and tell the guy at the front desk where was the so-called breakfast I was told and I quote no one had gone shopping and this is all they had and they weren't going to have anything more it was considered a grab and go you warmed up whatever the biscuit sandwich was in the microwave as well as the coffee for this place being run down and charging 89 or $79 a room and not have anything is a sad sad State of affairs and when you go to ask for management or the front counter neither one of them want to give you the time of day or even come down from the rooms to come and talk to a customer who's has the complaint he pretty much told the girl at the front desk to handle it this is a very bad Hotel bad management bad clientele would not waste my time ever again I give this zero Stars this place should be shut down

TERIBLE!!! DISGUSTING By far the WORST hotel I have ever seen. There was boogers on the wall and poop. The room was very dirty. Stains on the floor, bed and on the roof. The tables on the lobby and in the room were very dusty. Service was bad as well too. We asked for towels and they said that we couldn’t get any until the following day. We got two rooms and in one of the rooms there was someone staying in it. My daughter started having allergic reactions. The website said that it had a Pool but once we saw it, there wasn’t any water in it. I don’t recommend this hotel at all.

Me Bradley So I went to go stay at this hotel very bad and unacceptable especially the front desk clerk working she was very rude unprofessional the way she was talking to us with an attitude never again would I be staying in this place I got her name just so people can know she’s rude if you ever encounter any problems with this Gabriela girl she’s horrible human being rude she should be ashamed of herself if you can’t work around people they shouldn’t have her there as me letting all my coworkers know not to rent this hotel if you don’t want to get bad service I wish I could’ve found out who was in charge of her but she didn’t want to tell me the name good luck to anyone staying there