Golden Nugget Las Vegas Hotel & Casino

Skip it From a Family with 30 Years of Loyalty — Our Golden Nugget Experience We’ve been coming to the Golden Nugget for 30 years, and this was by far the most disappointing visit yet. Here’s what happened: 1. The Welcome: Walking in, we were expecting to be greeted with a warm smile, like in the past. Instead, we were met with a row of kiosks and laptops. The front desk staff stood off to the side talking among themselves, barely acknowledging us. When we asked questions, it felt like we were interrupting them. 2. The Upgrade: We asked about an upgrade and were offered one for $45 more per night. We agreed and were moved to the Rush Tower, which we thought would be more convenient. 3. The Room: At first, the room seemed nice and close. But we were up until 3 AM because of loud music outside. In the morning, I went to take a bath — and found a filthy tub with a hole in it. There was absolutely no way I was sitting in that. 4. The Move: After avoiding the kiosks again, I finally spoke with someone at the front desk. After 3 hours of waiting, we were moved to another room. 5. The Parking Nightmare: It was Friday night. We had plans to gamble and see Kenny Chesney. We rented a car, and valet told us to park around the block because it was free. After the concert, we drove around the ramp for 30 minutes — it was completely full. The attendant said, “Yeah, keep driving around. Not my problem.” We went back to valet — now it was $20 to park. Fine. We paid. Inside, we asked one of the kiosk attendants what was going on. Her response: “Oh yeah, it’s Swim After Dark night. The public can come swim, we know there’s no parking.” Apparently, if you’re not a guest, it’s $50 to park. But for actual guests? Good luck finding a spot. 6. The Overall Vibe: The heart and soul of the Golden Nugget that we’ve known for decades just isn’t there anymore. The personal touch is gone. It felt like we were just a number — expected to figure everything out on our own while staff stood by with little interest in actually helping. This trip was supposed to be a fun, relaxing getaway. Instead, it turned into a series of frustrating situations. From the lack of customer service, dirty accommodations, and parking chaos — it felt like no one really cared whether we were there or not. When talking to the security expressing concerns about homeless people coming up to harass you, their answer. “We are diligent 24/7 to make sure the place is safe.” My answer, was are the security people monitoring the door, where are your staff when the fire code is over limit for people! ? The waitstaff? Five deep behind the bar, talking among themselves. When you ask for a drink, you get, “Yeah… someone does that section, but she never shows up.” Just wow. And the final straw: standing outside, we witnessed a street performer attack a man for tipping him with change instead of bills. He literally ran at him, slammed him into a kiosk, and smashed his head into the corner. Blood everywhere. His buddies yelling, “Get the f@$% out of here!” — and no one stepped in. No security. No police. If you think this is the place to have fun, relax, enjoy a show, and feel safe, you are sadly mistaken. This used to be a special place. Now? It’s chaos, greed, and a complete loss of the hospitality that once made it great. All about the bottom dollar now. Golden Nugget — we miss what you used to be. I STRONGLY STATE! City council members, Casino owners, POLICE chief, spend a NIGHT OR weekend IN THE THICK OF IT! I guarantee YOU WILL change your mind!

Comfy bed on Freemont My husband and I decided to relive our youth and spend a few nights Downtown. So we settled on the Golden Nugget and prepared to relive our early 20s. The hotel was lively and the blown glass everywhere added to the atmosphere of old Las Vegas. We were originally were given room 1189 in the Carson tower. My husband hated the room so he went to get an upgrade ($40 extra per day!) and we were given room 21219 in the Rush tower. Now the room was better and the view was beautiful. The room has a bit of wear and tear and it was so dark. But overall it did the job.

Had to cancel due to protests and tear gas and rubber bullets being utilized Was booked to stay at the Golden nugget June 13 to June 15. A disturbance happened on fremont street on June 11 with tear gas and rubber bullets being utilized. Golden nugget would not give me a credit due to their conditions and term on agreement.. Bad for business.

Back at the nugget Stayed Saturday and Sunday nights. Was our 4th time staying at the nugget. Have stayed in every tower, this trip we were in the cheapest room in the Carson tower. Room was comfy, and clean. Check in was quick. Staff polite. Casino fun. Pool day was a blast, drinks are expensive but tasty.

The room was dark and bath room was bad! The vacation started with an hour and half wait time to check in. You have to wait until 4pm to check in. The tub/shower in the room was disgusting - see photo. The window barely let any light in and you could not see out. The place was packed and the pool was not really usable as all the chairs were taken up by 10am. The room was never cleaned the four days we were there. The place is dated and smells like smoke. We spent our time gambling at Circa which was a much better experience and lots friendlier staff. We even paid to go to their pool and it was fabulous. We do not plan on going back to this location. The photos are the gold tower room 826.