Knights Inn Laurel

Travelodge experience Please renovate the rooms please clean the bathrooms gold members should have the option to check out @12 for free

No internet could not work I could not go to work or do the things I needed to the reason I was there to that really made me upset don’t advertise if you don’t have internet

Not recommended and facilities are outdated The facilities provided in the rooms were very old and Shabby, the maintenance of the hotel in general was very poor, please kindly improve and maintain the amenities of the hotel to give guests value for their money

The staff lied about the TV and Internet, lousy customer service, poor quality hotel rom. Well when I entered the hotel there was a sign on the window that said that the cable and internet were not working but they were working on it. So before paying I aske is the internet and TV still not working. The two ladies in the office said yes and then started mumbling to each other. So I asked if they wanted me to take down the sign. They sort of ignored my question and said they would take care of it. I should have left right then! When I got to my room I checked the tv immediately and it was working. So I went to get some dinner and when I returned NO TV OR INTERNET. I called the office and they said it was being worked on. I called later that night and then early in the morning I called to explain how unfair it was that I paid full price and didn't get the service expected. The new person on the morning shift kept repeating a story about the sign. Lousy customer service, crappy hotel, towels were paper thin and the stay was no where near the $91.00 they charged me. Never again for Wyndham.

victor A disgusting place, I do not recommend this place at all, dirty, smelly, the furniture is broken, the shower is broken, interior doors in bad condition and broken, noisy, plus there is a feeling of insecurity.