DO NOT STAY HERE If you would look at the pictures they have online you would think hmmm not a bad place. The pictures are not accurate! I will add the pictures that were taken yesterday. The biggest issue was the BLACK mold in the bathroom! The multiple holes in the door. It looked like someone had broken in several times! to the oily stains on the sheets and blanket. Not to mention the tissue dispenser that was broken and hanging off, the door lock which looked like it had been kicked in by authorities and was reattached in an unprofessional way, the steel box frame under the bed and the un-carpeted rooms...the room was unhealthy, unsafe, and unclean. I will let the pictures tell the full story. When I called and asked what can be done the front desk told me they could send up a housekeeper, which was surely not going to be quick or thorough enough at 830 on a Saturday night. After words, she told me I didn't need to be nasty and hung up on me. DO NOT STAY HERE! 10-1: Just tried to have a conversation with the manager Ken Patel. He yelled at me and then proceeded to hang up on me. The lack of professionalism is absolutely boggling to me.

Room 207 Was in room 207, was fairly clean, internet sucked, couldn’t keep a connection. Ice machine didn’t put out much ice, was comfortable enough, limited breakfast items

I don’t suggest it I booked my stay 2-3 wks advanced from STL. They took my money before I even got to the hotel at 3pm. There I got my keys and was told I needed a 50$ security deposit. I would receive it when I left. Next morning, leaving… I was told I would get my security deposit depending on my bank. I assure you my bank don’t play around and if they give back the deposit when they needed to it would be in my account. So I spent 125$ on a hotel room where I could have booked a better hotel room some where else. I will leave bad reviews until I get my deposit back.

Worst Customer Service I have ever experienced anywhere. This hotel was supposed to be a halfway point stop between Texas and our home in Illinois. I have a major neurological condition in my spine which causes me all kinds of issues—difficulty controlling body functions, pain, dizziness, light and sound sensitivity, etc. I’m also wheelchair bound. I reserved an accessible room. We went to check in, and saw that there was only one disabled parking spot and one ramp. The parking spot was occupied by someone without the appropriate plate or placard. I inquired with the desk clerk about how this was policed, and thats when all hell broke loose. The clerk refused to acknowledge why this was so important to me, and proceeded to discuss everything at maximum volume. Somewhere during this mess, the owner of the vehicle in question came out and put up a placard (my son saw this). The clerk yells at us that we can park out back or on the side and that it is “open parking” (this comes in key later). I’m trying to find a resolution, but the clerk just won’t listen to my concerns. Finally, we have our room keys, but I state that I’m going to leave a negative review due to the poor customer service. All hell breaks loose again. The clerk tells us we can go elsewhere, and she’s not going to refund our money if we are going to leave a bad review. This leads to another back and forth for several minutes where I am highly aggravated. I’m being extorted at this point because I won’t get my money back due to the threat of a bad review. Finally, the clerk calls the police to have us removed. We agreed to leave before the police arrived, and attempted to confirm that she was going to withhold the refund. She refused to talk to us. We waited for the police in the parking lot. The officer was sympathetic. He did state, however, that the property would likely want us trespassed. So, just for standing up for accessibility rights, we get ejected and trespassed. We did finally get a refund, however. We e-mailed Wyndham Hotels, who apologized, but stated they were only there for the branding. The hotels are independently owned and operated. I received an e-mail from the owner/general manager who stated that we were rude and argumentative, and that the clerk tried to tell us about a second handicapped parking spot and ramp on the back side of the building (she never stated this was handicapped parking). The general manager was equally dismissive and dodged any accountability. Not worth it.

A two-night stay. Mostly good. The staff was responsive when I found water oozing up from under the tiles near the sink. There was a fresh-water leak that was repaired the next day. My second room had no problems. There was noise in the back parking lot both nights (shouting and loud music playing) about 2:00 am.